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Testing and Deployment

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New Contributor
XcKoN
Posts: 3
Registered: ‎06-19-2012
My Device: -
My Carrier: -
Accepted Solution

***BlackBerry App World Notification - File Release Denied ***

After trying 3 times making a release i still getting this email:


========================================================================================= 

Dear App World Vendor, 

Unfortunately Release '1.0.1' from your product 'XXXXXXX' has not passed testing and therefore cannot be approved for sale through BlackBerry App World. 

Please fix the following issues and resubmit your application as a new release, 
Items that need attention: 


The apps fails to launch and got error message "The application fails to launch and displays the following error message with an ""OK"" option to dismiss it: ""Error starting XXXXXXXX: Module ‘XXXXXXXXX’ attempts to access a secure API“ on 9300, 9360, 9810 and 9860 

Steps to Reproduce: 

1. Wipe the test device. 
2. Install the application. 
3. Launch the application. 
4. Notice that the above mentioned error message appears and the application fails to launch." 

Regards, 

The BlackBerry App World™ Team

=========================================================================================

 

I been searching on internet and i think its a signing issue, but the file i'm uploading it's well-signed, i checked with SignatureTool.jar and all the mandatory-sign files are in green.

 

Maybe i'm uploading the wrong file,  uploaded the .cod file zipped.

 

The app it's only for phones and it's made with Phonegap 1.7.

 

Any had the same issue??

 

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Administrator
MSohm
Posts: 14,517
Registered: ‎07-09-2008
My Device: BlackBerry Z30, BlackBerry PlayBook
My Carrier: Bell

Re: ***BlackBerry App World Notification - File Release Denied ***

Can you post a screenshot of SignatureTool opened, showing the signatures applied to the COD file?

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
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New Contributor
XcKoN
Posts: 3
Registered: ‎06-19-2012
My Device: -
My Carrier: -

Re: ***BlackBerry App World Notification - File Release Denied ***

Sorry for the delay, here are the print screens

 

1) goo.gl/jWWv1

2) goo.gl/I0y4E

3) goo.gl/SAuHQ

4) goo.gl/ox3wI

5) goo.gl/izjvo

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Administrator
MSohm
Posts: 14,517
Registered: ‎07-09-2008
My Device: BlackBerry Z30, BlackBerry PlayBook
My Carrier: Bell

Re: ***BlackBerry App World Notification - File Release Denied ***

Is it possible the wrong cod files were uploaded?  Are you able to reproduce this error?  If so, after running the application capture the event log and post the lines showing your application starting up.  In particular, look for lines that say "no sig from ...".  You can extract an event log using the following command:

 

javaloader -u eventlog > log.txt

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
Please use plain text.
New Contributor
XcKoN
Posts: 3
Registered: ‎06-19-2012
My Device: -
My Carrier: -

Re: ***BlackBerry App World Notification - File Release Denied ***

I was uploading the wrong files -__- 

I was moving the output to another folder using ant, and then uploading that folder, aparently a file was missing or somenthing like that...

 

Thanks! =)

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