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New Contributor
Saifallah
Posts: 7
Registered: ‎12-14-2012
My Device: Blackberry Dev Alpha
Accepted Solution

Blackberry Dev Alpha won't turn on

Hey all,

I recently received a Dev Alpha (I'm based in Kuwait). Updated the device to the latest version and for a half day it went great.

 

On the next morning while I was browsing the App World (didn't install anything) the device was turned off and when I tried to turn it back on it showed the (dead battery) screen.

So I plugged it to the charger and waited for some time (an hour, two, three,....) but I'm getting the same screen and the same dead battery message.

 

I tried the hard reset and even the Desktop software but no hope. What do you guys think? Brick?

JSanders
Posts: 86,395
Likes: 23,176
Solutions: 5,979
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Dev Alpha won't turn on

Others have had success reviving one as follows:

 

Connect the Device to your PC, then open Desktop Manager. If you set a password, it will ask you to type it.

Then, you can force the update (from the first menu option). It may need few moments before displaying it.
Then you can reset your device. It will wipe out everything you had on it.




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New Contributor
Saifallah
Posts: 7
Registered: ‎12-14-2012
My Device: Blackberry Dev Alpha

Re: Blackberry Dev Alpha won't turn on

I downloaded the Autoloader tool, installed the desktop software (PC) although I'm using Mac RIM doesn't support the Autoloader on Mac yet *sigh*

 

Anyhow, I started the Autoloader, first time it didn't work, but as soon as I hit (power + vol) buttons it asked for my password and voila. My device is starting now and hopefully that's the end of it.

 

Thanks brother, appreciate it.

JSanders
Posts: 86,395
Likes: 23,176
Solutions: 5,979
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Dev Alpha won't turn on

Excellent, good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code