Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Testing and Deployment

Reply
New Contributor
Posts: 3
Registered: ‎01-12-2013
My Device: Dev Alpha B

Can't update my Dev Alpha using Autoload-DevAlpha

Hi,

 

Today time has come for me to test my freshly built native app on the device, however I was unable to do it because it started showing "Program has ended" message. After checking the forums I know that I should update it to the latest OS. So following this link - https://developer.blackberry.com/blackberry10devalphas/update/ I downloaded the Autoloader and tried to update my device.

 

BUT

 

It's not working at all. It stays on "Connecting to bootrom" step - doesn't find the device at all. I am using Windows 8 and I am sure my USB cable is ok (had updated a couple Android devices using it). Do you have any suggestions what can I do to fix it?

 

Thanks in advance :smileyhappy:

New Contributor
Posts: 3
Registered: ‎01-12-2013
My Device: Dev Alpha B

Re: Can't update my Dev Alpha using Autoload-DevAlpha

And a quick comment to my prev message - no, hard rebooting didn't help. 

 

But taking the battery out and going shopping did help and I was able to simply run the device as usually. And now I'm updating it OTA, so the problem should (according to every bit of info I could find) disappear.