09-25-2012 03:50 PM
Im in the same boat. My device now wont turn on. The repair process reaches "Loading system software" then gives the error "An error has occurred while updating your device's software."
09-25-2012 03:54 PM
09-25-2012 03:57 PM
I installed the AppLoader and then restarted device and hit update and repair now the software is installing but saying its installing 57 modules instead of 56. IDK whats going on.
09-25-2012 04:06 PM
The update software no longer recognizes my device PIN.
First time I tried, it identified the PIN (as did the Device Manager) but since that first attempt, the WipeUnload software no longer recognizes the PIN (says Unknown device)- though it sees the device. It attempts to update the OS but fails with the following error:
An error has occurred while updating your device's software.
09-25-2012 04:29 PM
I understand the DTM is stating their is an update available however please don't use that route. use the package available at https://developer.blackberry.com/blackberry10deval