Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Testing and Deployment

Reply
Developer
Posts: 271
Registered: ‎12-24-2010
My Device: BlackBerry 10
My Carrier: Airtel

Re: Dev Alpha Update 10.0.9 Bundle 44 available

Thanks..I have followed some other steps. Now it is updating. But how much time it will take to install the two modules?? By the way, till now i did not run the WipeReload.bat file./

Super Contributor
Posts: 440
Registered: ‎01-13-2011
My Device: Playbook
My Carrier: NA

Re: Dev Alpha Update 10.0.9 Bundle 44 available

I've followed the instructions, waited ages for my device to be picked up but still stuck on PIN: screen.

 

Any ideas anyone?

--------------------------------------------------------------------------------------------------
BlackBerry Apps: Instruments | ARTPAD | Piano | Drums | Xylophone
Developer
Posts: 271
Registered: ‎12-24-2010
My Device: BlackBerry 10
My Carrier: Airtel

Re: Dev Alpha Update 10.0.9 Bundle 44 available

I tried in the following way:

 

I got mine working using the following:

1) Plug Dev Alpha into computer

2) Open device manager 

3) uninstalled the 2 "CD-ROMS" that were installed

4) uninstalled USB Mass Storage Device

5) unplugged dev-alpha

6) killed all processes that have "RIM" in them

7) uninstalled AppLoaderWebSL_7.1.0.34.msi

8) uninstalled desktop software

9) reboot PC

10) downloaded Desktop Software v7.1.0 B33 (BlackBerry - Desktop Software - US)

11) installed above

12) installed AppLoaderWebSL_7.1.0.34.msi

13) ran desktop manager

14) rebooted dev-alpha (at this point, the "smartphone should install")

15) reboot dev-alpha again and desktop manager should prompt you that it can't connect - click "repair"

16) *SUPER IMPORTANT* press and hold power button again until you see red LED and voila ... it recognizes the device and sees an update!

 

http://i.imgur.com/06rnX.png

 

Sorry the above points i got from another post in the forum.

Developer
Posts: 271
Registered: ‎12-24-2010
My Device: BlackBerry 10
My Carrier: Airtel

Re: Dev Alpha Update 10.0.9 Bundle 44 available

For me also it stuck in 25% for 2 hours. After that certainly it completed 50%. But again now it is stuck in the middle.   What i should do?? Can i unplug and try again??/

Contributor
Posts: 27
Registered: ‎07-18-2012
My Device: Curve 9380 / PlayBook
My Carrier: Telus

Re: Dev Alpha Update 10.0.9 Bundle 44 available

Do not use the desktop software.

after installing the app loader
make sure that desktop software is not running then run the wipereload.bat file that came with the app loader download

Super Contributor
Posts: 440
Registered: ‎01-13-2011
My Device: Playbook
My Carrier: NA

Re: Dev Alpha Update 10.0.9 Bundle 44 available

My device won't connect to Desktop Software, any ideas why? Windows beeps when I connect it, but it doesnt show up.
--------------------------------------------------------------------------------------------------
BlackBerry Apps: Instruments | ARTPAD | Piano | Drums | Xylophone
Developer
Posts: 68
Registered: ‎09-04-2008
My Device: Not Specified

Re: Dev Alpha Update 10.0.9 Bundle 44 available

I think i am having something similar to JeffLemon -

 

What I did:

Make sure DesktopManager is not running

Plug devalpha to PC

Run AppLoader as instructed in previous posts

PIN drop down is empty, cannot proceed

 

empty pin dialog

 

I think the problem is somehow the driver is missing. So i tried the suggestion is this post:

http://supportforums.blackberry.com/t5/Testing-and-Deployment/BB10-Dev-Alpha-Device-Driver-or-how-to...

But nothing works.

 

Any developer has solved this before please share

 

thanks

JChow

Contributor
Posts: 27
Registered: ‎07-18-2012
My Device: Curve 9380 / PlayBook
My Carrier: Telus

Re: Dev Alpha Update 10.0.9 Bundle 44 available

It could take some time for the pin to show up in the dropdown, for me it took about 5 mins

Developer
Posts: 817
Registered: ‎11-19-2009
My Device: Z10, Q10, 9900, 9790, PlayBook,
My Carrier: T-Mobile UK, Three, O2, Orange, Sunrise, Swisscom

Re: Dev Alpha Update 10.0.9 Bundle 44 available

The biggest problem comes from RIM's app's error code management system. It leaves users with no idea of what is going on.

RIM's beta servers are seriously overloaded and thus updates are failing left and right. Updating a PlayBook is taking hours instead of minutes atm.

 

All people have to do is to use the batch file to wipe and load the OS. It doesn't matter is the USB port or the pin is unknown, you just have to try and try again, until it works. Stay away from the DM until your device has succesfully rebooted into the new OS.

 

 

--
Olivier - interfaSys ltd
Developing for BlackBerry 10 devices using the Sencha Touch framework.
Contributor
Posts: 17
Registered: ‎07-23-2012
My Device: 9320, playbook
My Carrier: 3uk

Re: Dev Alpha Update 10.0.9 Bundle 44 available

interfasys  are you sure? My device is bricked, i get an error message everytime i try the official method you describe 'An error has occurred while updating your device's software.' , i also get the same error message if i try to repair in DM. Any help would be appreciated.