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Testing and Deployment

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Developer
Posts: 325
Registered: ‎10-01-2012
My Device: Dev Alpha C, Playbook 32 GB
My Carrier: BleskMobil

Dev Alpha gets stuck in unlock screen. How to perform hard reset?

Hello,

my Dev Alpha suddenly broke. 

 

When I reboot phone then password unlock screen (with keyboard) does not appear so I can't work with device. See this youtube video

 

 

Do you have any idea how to hard reset device? I'm just finishing my first app and this is pretty inconvenient to 

 

Tom

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-- My Blackberry 10 app at http://blackberry.hubalek.net
-- My Android apps at http://android.hubalek.net
Developer
Posts: 325
Registered: ‎10-01-2012
My Device: Dev Alpha C, Playbook 32 GB
My Carrier: BleskMobil

Re: Dev Alpha gets stuck in unlock screen. How to perform hard reset?

Finally I ended up with wipe and reinstalling latest software using App Loaded (see https://developer.blackberry.com/devzone/blackberry10devalpha/devalpha_update.html) It helped but took couple of hours. Any quicker solution is really appreciated.
--------------------------------------------------------------------------------------------
-- My Blackberry 10 app at http://blackberry.hubalek.net
-- My Android apps at http://android.hubalek.net