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Testing and Deployment

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Contributor
Posts: 22
Registered: ‎07-19-2012
My Device: BlackBerry Bold 9900 and BlackBerry Dev Alpha

Dev Alpha not recognizing sim card . >>BIG ISSUE

MY dev alpha wont recognize any sim cards i tried to use. Yes i did follow correct steps how to install it properly. Has any one else had an  issue with this? i am testing 3 apps for the platform and unfortunately i can't be home all day to use wifi that why I bought the sim card from ATT.

BlackBerry Development Advisor
Posts: 14,952
Registered: ‎07-09-2008
My Device: BlackBerry Passport

Re: Dev Alpha not recognizing sim card . >>BIG ISSUE

We've seen cases where you may have to perform a reset on the BlackBerry Dev Alpha (hold down power + volume keys) a few times for it to pick up the sim card.  Give that a try.

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
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Contributor
Posts: 22
Registered: ‎07-19-2012
My Device: BlackBerry Bold 9900 and BlackBerry Dev Alpha

Re: Dev Alpha not recognizing sim card . >>BIG ISSUE

i have tried for 5 days :-(...no luck 

BlackBerry Development Advisor
Posts: 14,952
Registered: ‎07-09-2008
My Device: BlackBerry Passport

Re: Dev Alpha not recognizing sim card . >>BIG ISSUE

And just to confirm, you are using OS version 10.0.9?

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
Contributor
Posts: 22
Registered: ‎07-19-2012
My Device: BlackBerry Bold 9900 and BlackBerry Dev Alpha

Re: Dev Alpha not recognizing sim card . >>BIG ISSUE

correct !  what annoys me is that the dev team send me an email that the original sim that came with the phone in orlando had expired and that i could purchase a new one from att which i did by signing a 2 year contract.. due to my schedule i need wireless to test and deploy my apps...

BlackBerry Development Advisor
Posts: 14,952
Registered: ‎07-09-2008
My Device: BlackBerry Passport

Re: Dev Alpha not recognizing sim card . >>BIG ISSUE

So does anything happen once the SIM card is inserted?  Does it still show that no sim card is present?  Or does that icon disappear but it's unable to use the cellular connection?

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
Contributor
Posts: 12
Registered: ‎11-07-2011
My Device: BOLD, Strom, Playbook

Re: Dev Alpha not recognizing sim card . >>BIG ISSUE

I have the same problem.. I tried several times to insert it always after powering off the device... no luck...

 

Today I tried to remove it and insert it will trunned on... The menu (UP slide down status menu) blinks to a diferent message, but its fast... it said somthing about "cellular" but I couln't see the full text, I'll keeo trying.

In any case it always ends up with the "SIM" not detected!

BlackBerry Development Advisor
Posts: 14,952
Registered: ‎07-09-2008
My Device: BlackBerry Passport

Re: Dev Alpha not recognizing sim card . >>BIG ISSUE

Please contact btsbetasupport@blackberry.com for technical support for your BlackBerry 10 Dev Alpha.

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker