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Testing and Deployment

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Contributor
xiaoyuewenwu
Posts: 26
Registered: ‎07-21-2012
My Carrier: 8615210845485
Accepted Solution

Dev alpha can not work after updating to OS10.0.6.386

Hi all. It seem my dev alpha can not restart after the update. It takes 2 hours to restart but failed. How could I fix it?:Helpsmilie:

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Contributor
bbmeyer
Posts: 16
Registered: ‎07-13-2012
My Carrier: Rogers, wifi

Re: Dev alpha can not work after updating to OS10.0.6.386

To revive my dev alpha (assumes alpha is off or not started):
1. Disconnect alpha from PC
2. Start BB DM 7.1
3. Connect alpha to PC
BB DM cannot communicate with connected device.
Note: This will auto-start your device. May take as long as 20 minutes if 1st reboot.

If you have successfully updated to R6, click Cancel.
Otherwise, click Update, followed by Repair, etc.

On DM, click Connect to Device (status bar on lower right).
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