Testing and Deployment

[nMarriott]

I've never used a sim in mine either

[marioboikov]

Should DM say "Model: Unknown Device" but still be able to connect etc? No, no upgrade for me either, yet

[taylortbb]

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tneil wrote:

Do those having issues currently have a SIM card in your device?  If you do, can you try removing it and then doing the desktop upgrade?

Or have those having upgrade issues ever inserted a SIM in your device?

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I'm experiencing the issue and I have never had a SIM inserted. Other devs I have spoken to that do have SIMs are having issues too.

[peter9477]

There are masses of us (20 or more that I know personally) in Canada (therefore without SIMs) who have the update issue.

[bdely]

Don't do the wipe and reload, I tried it and it bricked my device and now I can't reload the os.

It only says that it can't communicate with the device and when you go through the upgrade repair it just comes back and says there is not update for the device and it does nothing 

[brandonnesbitt]

Attempt to update on a second device which had an sim card installed, results was unsuccessful. No update was offered. I will now remove sim card and report back if I can update. My first device had no sim card and was OS 10.0.4.188 not 10.0.4.197 that's on the second alpha device.

[nonesuchnick]

Hi Tim,

That's another me too on never having used a sim in my device.  I don't own a micro-sim.

Thanks for trying to get to the bottom of this and keeping us in the loop!

Nick

[BBThemes]

Hi tim, i did have a sim card in mine, removed and rebooted and sadly still no joy

[theninjew]

Hey guys. I'm also having trouble getting my dev alpha to update. I've never installed a sim card in my device either.

[tneil]

Thanks everyone... 

The infrastructure team is scouring the logs of some of the devices that failed..  We'll get to the bottom of it.