09-26-2012 07:33 PM
09-27-2012 03:11 AM
09-27-2012 10:17 AM
I've solved it.
I was using the BB Desktop Software for windows as instructed. (Using VMWare on my Mac).
Then I unpluged the device and got the red blinking lights. (1 red, then 6 reds)
The solution: I connected the device to my Mac version of BB Desktop Software and a message appeared telling me if I wanted to repair the device, I selected YES, and about 20 minutes later the Dev Alpha rebooted itself.
When it started, it had already installed the new version of the OS.
09-27-2012 12:26 PM
i've fix it too
in my case is only use WINDOWS 7 on your PC/LAPTOP.
i've try on WIN XP SP 3 for much times and always FAILED.
so change your system of PC/LAPTOP.
WINDOWS 7 is recommended
09-28-2012 08:53 AM
1) Plug Dev Alpha into computer
2) Open device manager (right click on my computer, properties, hardware)
3) uninstalled the “RIM PlayBook CD-ROM” drivers that were installed
4) uninstalled USB Mass Storage Device that connected to RIM Playbook
5) unplugged dev-alpha
6) killed all processes that have “RIM” in them
7) Reinstalled AppLoaderWebSL_188.8.131.52.msi
8) ran desktop manager
9) rebooted dev-alpha (at this point, there should have a popup saying “BlackBerry smartphone driver installing”)
10) reboot dev-alpha again and desktop manager should prompt you that it can’t connect – click “repair”
11) press and hold power button again until you see red LED and now, it should recognize the device and sees an update and updates again.
If u cant access the device, try uninstalling the driver.
10-01-2012 08:21 PM - edited 10-01-2012 09:37 PM
Looks like I double posted, http://supportforums.blackberry.com/t5/Other-Black
Also, if you think it is frozen, you can verify this.
2) Goto Performance
You should see lots of activity
3) Press Resource Monitor
4) Double click on launcher.exe, and monitor the download