Testing and Deployment

[#1]

Summary

This article applies to the following:

BlackBerry® Storm™ smartphone

SDR289274

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Problem

An application that is updated to support the touch interface of the BlackBerry Storm smartphone might still be in compatibility mode when the new application version is installed.

Cause

The Java® Application Descriptor (JAD) file properties to control compatibility mode on a BlackBerry Storm smartphone (RIM-TouchCompatibilityMode and RIM-TouchCompatibilityMode-UserChangeable, see DB-00710) are ignored after an application is installed for the first time. Removing the application does not correct the issue.

Resolution

The BlackBerry smartphone user can change the compatibility mode setting for an application by going to Options > Advanced > Applications on the BlackBerry smartphone.

If the RIM-TouchCompatibilityMode-UserChangeable has been set, the BlackBerry smartphone user will not be able to change the compatibility mode on the BlackBerry smartphone. It is recommended that you avoid specifying this field setting. If this situation occurs, you should rename your application, otherwise the BlacKBerry smartphone user must erase all data and applications on their BlackBerry smartphone to resolve the issue.

Additional Information

For information on compatibility mode for BlackBerry smartphones with SurePress™ touch screens, see here.