Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Testing and Deployment

Reply
Contributor
rapito
Posts: 23
Registered: ‎08-30-2011
My Device: Blackberry Torch 9800
Accepted Solution

Testing with Sandbox and In-App Purchases not working anymore

Hi, I currently am testing in-app purchases...
It worked ok for a while but now when I try to access the application on AppWorld with the contentID or the SKU

I get this error message: "We cannot connect you to blackberry appworld please ensure that your device is connected to the wireless network and try again".

 

I've tried uploading a new draft and is still the same.

 

As for in-app Purchases, I have an older version already installed which I could succesfully make a purchase using the sandbox accounts, but now I just can list all of the available purchases from the RIM server, but when I try to "buy" it, it returns an error: "Content not found, ID:XXXXX" or something like that.

 

Does anyone knows what's going on?

Retired
gbeukeboom
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10

Re: Testing with Sandbox and In-App Purchases not working anymore

Hi,

 

What device are you testing with?

How was the application loaded to the device?

Garett
@garettBeuk
--
Goodbye everybody!
Contributor
rapito
Posts: 23
Registered: ‎08-30-2011
My Device: Blackberry Torch 9800

Re: Testing with Sandbox and In-App Purchases not working anymore

Installed and testing on:

1 - On my Blackberry Torch via ALT+TST on AppWorld
2 - Blackberry Tour Simulator

The same problem for both.
Retired
gbeukeboom
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10

Re: Testing with Sandbox and In-App Purchases not working anymore

I have just been notified that the Sandbox payment server is currently down which is causing these issues. I will post back to this board as soon as I hear it is resolved.

Garett
@garettBeuk
--
Goodbye everybody!
Contributor
rapito
Posts: 23
Registered: ‎08-30-2011
My Device: Blackberry Torch 9800

Re: Testing with Sandbox and In-App Purchases not working anymore

Thank you, I'm really looking forward to it.
Retired
gbeukeboom
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10

Re: Testing with Sandbox and In-App Purchases not working anymore

I have just been informed that this issue is fixed. Let me know if you continue to experience any issues with Sandbox testing.
Garett
@garettBeuk
--
Goodbye everybody!
Contributor
rapito
Posts: 23
Registered: ‎08-30-2011
My Device: Blackberry Torch 9800

Re: Testing with Sandbox and In-App Purchases not working anymore

I can buy from my application but I still cannot install drafts from appworld....
Retired
gbeukeboom
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10

Re: Testing with Sandbox and In-App Purchases not working anymore

It's not expected to work from the simulator.


From a real device, are you still receiving the same error message? Could you verify that your BBID is still listed in the sandbox accounts for your vendor portal?

Garett
@garettBeuk
--
Goodbye everybody!
Contributor
rapito
Posts: 23
Registered: ‎08-30-2011
My Device: Blackberry Torch 9800

Re: Testing with Sandbox and In-App Purchases not working anymore

[ Edited ]

I've always tested it with the simulator, on the device as well is giving me the same issue, I'm going to make a new draft and wait the average tiem for the draft to be available, then test it and let you know if it is still down.

 

Yes, my sandbox accounts are still listing the Blakberry IDs i'm testing with.

Yes, it's giving me the same error on the Real Device.

Retired
gbeukeboom
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10

Re: Testing with Sandbox and In-App Purchases not working anymore

Is your app free or paid? I just tested myself and was able to successfully download a free app to my 9790 through the sandbox.

Garett
@garettBeuk
--
Goodbye everybody!