Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Testing and Deployment

Reply
Visitor
vbolshakov
Posts: 1
Registered: ‎12-27-2013
My Device: Dev Alpha C
My Carrier: T Mobile

Unable to activate Dev Alpha C after software update

Hello.

 

Two days ago i update OS of my Dev Alpha C to lates version available at https://developer.blackberry.com/blackberry10devalphas/update/ and unable to activate my phone - it try to download agreement text from internet and can't.

I try all available OS version and several ISP and even VPN to USA and proxy on several Azure datacenters but without any success.

 

I find that older version of PlayBook OS try to get agreement text from servers that not available now, but nothing about Dev Alpha C. Proxy servers logs not very informative - all connections go ovet HTTPS, so url not visible.

Please use plain text.
Administrator
MSohm
Posts: 14,528
Registered: ‎07-09-2008
My Device: BlackBerry Z30, BlackBerry PlayBook
My Carrier: Bell

Re: Unable to activate Dev Alpha C after software update

Please contact btsdevalpha@blackberry.com for help with this.

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
Please use plain text.