Testing and Deployment

[silverchen]

I'm facing this problem also. Any alternative solution for those that using slower internet connection speed? There's no that fast of speed in my living area.

[a5enk]

have you tried 'DEBRICK SOLUTION'

the modules is only 2.


-After you have backed up your device, with the BlackBerry Desktop Software still running, and your device still connected, restart your device.

-On the device, tap the battery icon in the top right corner. Tap Restart.

-The BlackBerry Desktop Software prompts you with a message saying it cannot communicate with the device.

-Click Update. A dialog box appears requesting that you confirm the repair of the device. Repairing your device resets it to the factory defaults.

-Click Repair. The repair can take up to an hour. After it completes, the BlackBerry Desktop Software prompts you about software updates available for your device.

hope this will solved

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www.berryzone.biz

[silverchen]

The debricking way of installation works just fine as described. Thank you very much. I think this post should be marked as "resolved".

[positive6900]

hi friends

earlier i was also facing the same problem while updating,i got stuck on 37 module ,but i tried to update 4-5 times again-2 first on laptop via wifi then on pc computer,and finally got the update.

you also try again ,you will get the update.

thankyou

www.optimisedtech.com

step towards acme

[positive6900]

hi friends

mine is working fine now .

wait for 5 minutes you will get a pop that thier is an update available,if this not happens connect your device ,click on device properties and search for updates thier it will show the update available.

thankyou.

www.optimisedtech.com

[georg22]

I tried it 5 times today - always the same result like descriped in the OP. I am located in Germany, my internet connection is not very fast but it took about 35 until modul 35 is loaded, so connection is OK imho. What is wrong here?

[georg22]

OK, the DEBRICK solution finally worked for me too. But after the update i was unable to close the desktop manager. I wasted a few houres today. RIM, please make it better.

[The_Anomaly]

The modules are cached on disk.  On windows 7 go to:

C:\Users\<your username>\AppData\Local\Research In Motion\Application Loader\Cache\

The folder inside there is a cache of whats being updated - HOWEVER I tried copying those files out into another folder then when the "Internet connection" error pops up and the download restarts from 0 I copy the files into the new cache BUT that doesn't work either.  The desktop app re-downloads even overwriting existing modules.  Lame design if you ask me.

I have a 1MB dsl connection, I don't understand why there's no download bundle like for the phones.  It would make the update easier.

[georg22]

I have a 1MB DSL connection too and was facing the same problem. But the debrick solution (descriped above) worked for me. I can say that the error seems to occur always after 35 minutes. So maybe there is a build in timeout? Lame design indeed...

[The_Anomaly]

AAAARGH!  This is fustrating.  Attempt number 5 = FAIL!

I have now tried the "debrick" theory and instead I have a brick.

Still only gets to 35 of 39 modules and fails to install.  Followed the prompts as outlined.  I find it hugely fustrating that there's no single file download that can be installed.  What happens if I need to reset the device after developing on it... go through the web update again!?

Its annoying that it starts back at 0 after the error.  If it has a timeout on the download at least resume download.  Akamei - if indeed BB uses them, are notorious for bad downloads.  I am forced to use them for Microsoft's MSDN digital downloads and it always fails. (Hopefully you not using them)