07-24-2012 04:40 AM
I'm facing this problem also. Any alternative solution for those that using slower internet connection speed? There's no that fast of speed in my living area.
07-24-2012 04:58 AM
07-26-2012 02:44 PM
07-26-2012 02:53 PM
mine is working fine now .
wait for 5 minutes you will get a pop that thier is an update available,if this not happens connect your device ,click on device properties and search for updates thier it will show the update available.
08-08-2012 08:39 AM
I tried it 5 times today - always the same result like descriped in the OP. I am located in Germany, my internet connection is not very fast but it took about 35 until modul 35 is loaded, so connection is OK imho. What is wrong here?
08-08-2012 10:26 AM
OK, the DEBRICK solution finally worked for me too. But after the update i was unable to close the desktop manager. I wasted a few houres today. RIM, please make it better.
08-09-2012 05:37 AM
The modules are cached on disk. On windows 7 go to:
C:\Users\<your username>\AppData\Local\Research In Motion\Application Loader\Cache\
The folder inside there is a cache of whats being updated - HOWEVER I tried copying those files out into another folder then when the "Internet connection" error pops up and the download restarts from 0 I copy the files into the new cache BUT that doesn't work either. The desktop app re-downloads even overwriting existing modules. Lame design if you ask me.
I have a 1MB dsl connection, I don't understand why there's no download bundle like for the phones. It would make the update easier.
08-09-2012 08:20 AM
I have a 1MB DSL connection too and was facing the same problem. But the debrick solution (descriped above) worked for me. I can say that the error seems to occur always after 35 minutes. So maybe there is a build in timeout? Lame design indeed...
08-09-2012 09:36 AM
AAAARGH! This is fustrating. Attempt number 5 = FAIL!
I have now tried the "debrick" theory and instead I have a brick.
Still only gets to 35 of 39 modules and fails to install. Followed the prompts as outlined. I find it hugely fustrating that there's no single file download that can be installed. What happens if I need to reset the device after developing on it... go through the web update again!?
Its annoying that it starts back at 0 after the error. If it has a timeout on the download at least resume download. Akamei - if indeed BB uses them, are notorious for bad downloads. I am forced to use them for Microsoft's MSDN digital downloads and it always fails. (Hopefully you not using them)