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Testing and Deployment

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New Contributor
CarterCole
Posts: 5
Registered: ‎06-02-2010
My Device: BlackBerry Tour
My Carrier: Verizon
Accepted Solution

Works fine in Simulator but when installed through desktop manager issues

ok so both hello world and production apps work correctly on the simulator... i had some advanced api like blackberry.identity but i removed it because it yelled at me for code signing... i removed the advanced permissions but still wont open... i can see app in downloads list but clicking does nothing

 

i tried with the sample gears app and same thing... click on app icon but nothing happens...

 

again all word great on sim and aren't using any "features" except the blackberry.ui (on production app)

 

 9630 blackberry tour

 

thanks for all your help!

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Administrator
MSohm
Posts: 14,297
Registered: ‎07-09-2008
My Device: BlackBerry Z30, BlackBerry PlayBook
My Carrier: Bell

Re: Works fine in Simulator but when installed through desktop manager issues

It sounds like you have created a BlackBerry Widget application.  If so, it will need to be signed before it can run on a real BlackBerry Smartphone.  Code signing keys can be purchased for $20 US here:

 

http://na.blackberry.com/eng/developers/javaappdev/codekeys.jsp

Mark Sohm
BlackBerry Development Advisor

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New Contributor
CarterCole
Posts: 5
Registered: ‎06-02-2010
My Device: BlackBerry Tour
My Carrier: Verizon

Re: Works fine in Simulator but when installed through desktop manager issues

thats correct... at first i thought it was because of code signing but i removed those protected features an its still not working... then i downloaded the dictionary.com app and tried to run it... save thing no response... 

 

The preloaded icons for facebook showed up (like a webpage in guessing its also a web app) clicking links in page works but download button wont click

 

not sure whats up... never had blackberry and just started writing for it

 

thanks for all your help

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Administrator
MSohm
Posts: 14,297
Registered: ‎07-09-2008
My Device: BlackBerry Z30, BlackBerry PlayBook
My Carrier: Bell

Re: Works fine in Simulator but when installed through desktop manager issues

Note that all BlackBerry Widgets require signing.

 

What happens when you click on the icon?  Does it show any error message?  If so, what is the exact error?  If not, please post an event log taken from the BlackBerry Smartphone after attempting to launch the application.  You can extract an event log using javaloader from a command line:

 

javaloader -u eventlog > mylog.txt

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
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New Contributor
CarterCole
Posts: 5
Registered: ‎06-02-2010
My Device: BlackBerry Tour
My Carrier: Verizon

Re: Works fine in Simulator but when installed through desktop manager issues

Your right... it says config tries to access a secure api and has no sig...

 

i was trying to use the blackberry.ui

 

i didn't know it had restricted access... how long does it take to get keys?

 

ok tried it again with no "features"...

 

i dont have any features added its just web app but its still freaking...

 

heres relevant part of my config

 

<rim:navigation mode="focus" />
  <icon src="web.PNG" />
  <access uri="http://issupport.com" subdomains="true"/>
<access uri="http://google.com" subdomains="true"/>
</widget>

<rim:navigation mode="focus" />  <icon src="web.PNG" />  <access uri="http://issupport.com" subdomains="true"/><access uri="http://google.com" subdomains="true"/></widget>

 

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Administrator
MSohm
Posts: 14,297
Registered: ‎07-09-2008
My Device: BlackBerry Z30, BlackBerry PlayBook
My Carrier: Bell

Re: Works fine in Simulator but when installed through desktop manager issues

All BlackBerry Widgets require signing, even if you don't use a single line of JavaScript.

 

The BlackBerry Widget SDK generates the Java code required to create the widget.  The web content is displayed within a Java BrowserField, which requires signing.  Hence, all widgets need to be signed.

 

Code signing keys are typically issued within 2 days of placing the order, but can take up to 10 business days.

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
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New Contributor
CarterCole
Posts: 5
Registered: ‎06-02-2010
My Device: BlackBerry Tour
My Carrier: Verizon

Re: Works fine in Simulator but when installed through desktop manager issues

Got it... makes sense thanks for your help 

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