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New Member
g_carmel
Posts: 1
Registered: ‎12-12-2012
My Device: BB10 DEV ALPHA

"Device Pin Blocked" after dev alpha 10.0.9.1675 update

I've power cycled the device  multiple times - it never gets past this error message at startup.

 

What should I do?

 

The full message is:

 

Device Pin Blocked

 

IMEI: xxxxxxxxxxxx

 

Unable to contact BlackBerry service.

Please contact service provider for assistance.

 

 

BlackBerry Development Advisor
MSohm
Posts: 14,757
Registered: ‎07-09-2008
My Device: BlackBerry Passport

Re: "Device Pin Blocked" after dev alpha 10.0.9.1675 update

Please send me a private message with your PIN and I'll look into this for you.

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
Developer
rizinbox
Posts: 139
Registered: ‎10-24-2010
My Device: BlackBerry 10 Dev Alpha

Re: "Device Pin Blocked" after dev alpha 10.0.9.1675 update

I am also facing same problem... Tell me how you resolve it.
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please mark posts as solved if you found a solution.
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Riz
New Contributor
pie505
Posts: 3
Registered: ‎01-18-2013
My Device: Blackberry Dev Alpha A

Re: "Device Pin Blocked" after dev alpha 10.0.9.1675 update

hey I am haveing the same issues after the start up menu its sayying my pin is blocked did the issues every get resovled

New Contributor
pie505
Posts: 3
Registered: ‎01-18-2013
My Device: Blackberry Dev Alpha A

Re: "Device Pin Blocked" after dev alpha 10.0.9.1675 update

did anybody figure out the problem with this issue

BlackBerry Development Advisor
MSohm
Posts: 14,757
Registered: ‎07-09-2008
My Device: BlackBerry Passport

Re: "Device Pin Blocked" after dev alpha 10.0.9.1675 update

Please contact btsbetasupport@rim.com for help with your blocked PIN issue.

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
New Contributor
lukmonadigs
Posts: 2
Registered: ‎06-13-2013
My Device: Z10

Re: "Device Pin Blocked" after dev alpha 10.0.9.1675 update

please I'm sorry I don't know what to do. I got This Device Pin Blocked last night on my Black Berry Z10 My service provider said Its the phone not their network Please help.
New Contributor
lukmonadigs
Posts: 2
Registered: ‎06-13-2013
My Device: Z10

Re: "Device Pin Blocked" after dev alpha 10.0.9.1675 update

sorry Has any one get a solution to this problem and what is te cause of it?

BlackBerry Development Advisor
MSohm
Posts: 14,757
Registered: ‎07-09-2008
My Device: BlackBerry Passport

Re: "Device Pin Blocked" after dev alpha 10.0.9.1675 update

[ Edited ]

For blocked PIN on a BlackBerry Z10 you can contact help@blackberry.com for help.

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker