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Testing and Deployment

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New Member
g_carmel
Posts: 1
Registered: ‎12-12-2012
My Device: BB10 DEV ALPHA
My Carrier: none

"Device Pin Blocked" after dev alpha 10.0.9.1675 update

I've power cycled the device  multiple times - it never gets past this error message at startup.

 

What should I do?

 

The full message is:

 

Device Pin Blocked

 

IMEI: xxxxxxxxxxxx

 

Unable to contact BlackBerry service.

Please contact service provider for assistance.

 

 

Please use plain text.
Administrator
MSohm
Posts: 14,528
Registered: ‎07-09-2008
My Device: BlackBerry Z30, BlackBerry PlayBook
My Carrier: Bell

Re: "Device Pin Blocked" after dev alpha 10.0.9.1675 update

Please send me a private message with your PIN and I'll look into this for you.

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
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Developer
rizinbox
Posts: 139
Registered: ‎10-24-2010
My Device: BlackBerry 10 Dev Alpha
My Carrier: du

Re: "Device Pin Blocked" after dev alpha 10.0.9.1675 update

I am also facing same problem... Tell me how you resolve it.
--
please mark posts as solved if you found a solution.
press the like button on the right side to thank the user that helped you.
------------------------------------------------------------
Riz
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New Contributor
pie505
Posts: 3
Registered: ‎01-18-2013
My Device: Blackberry Dev Alpha A
My Carrier: Telus

Re: "Device Pin Blocked" after dev alpha 10.0.9.1675 update

hey I am haveing the same issues after the start up menu its sayying my pin is blocked did the issues every get resovled

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New Contributor
pie505
Posts: 3
Registered: ‎01-18-2013
My Device: Blackberry Dev Alpha A
My Carrier: Telus

Re: "Device Pin Blocked" after dev alpha 10.0.9.1675 update

did anybody figure out the problem with this issue

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Administrator
MSohm
Posts: 14,528
Registered: ‎07-09-2008
My Device: BlackBerry Z30, BlackBerry PlayBook
My Carrier: Bell

Re: "Device Pin Blocked" after dev alpha 10.0.9.1675 update

Please contact btsbetasupport@rim.com for help with your blocked PIN issue.

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
Please use plain text.
New Contributor
lukmonadigs
Posts: 2
Registered: ‎06-13-2013
My Device: Z10
My Carrier: Lyca

Re: "Device Pin Blocked" after dev alpha 10.0.9.1675 update

please I'm sorry I don't know what to do. I got This Device Pin Blocked last night on my Black Berry Z10 My service provider said Its the phone not their network Please help.
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New Contributor
lukmonadigs
Posts: 2
Registered: ‎06-13-2013
My Device: Z10
My Carrier: Lyca

Re: "Device Pin Blocked" after dev alpha 10.0.9.1675 update

sorry Has any one get a solution to this problem and what is te cause of it?

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Administrator
MSohm
Posts: 14,528
Registered: ‎07-09-2008
My Device: BlackBerry Z30, BlackBerry PlayBook
My Carrier: Bell

Re: "Device Pin Blocked" after dev alpha 10.0.9.1675 update

[ Edited ]

For blocked PIN on a BlackBerry Z10 you can contact help@blackberry.com for help.

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
Please use plain text.