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Web and WebWorks Development

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New Developer
sundaram
Posts: 7
Registered: ‎10-29-2012
My Device: 9780

App is closing unexpectedly

I have installed my app on Blackberry 9780 device.

Its was opening and works fine at first time.

if i open the app again, its closing automatically.

Can someone help me on this asap?

 

Thanks,

Sundaram

BlackBerry Development Advisor
anzor_b
Posts: 165
Registered: ‎09-24-2012
My Device: Passport

Re: App is closing unexpectedly

Hi sundaram,

 

Please provide the following information:

 

SDK and SDK version: 

9780 OS version:

Did you use WebWorks to compile or other (PhoneGap, etc)?

Have you tested it on any other device?

What framework are you using (Sencha, JQuery Mobile, etc)?

 

New Developer
sundaram
Posts: 7
Registered: ‎10-29-2012
My Device: 9780

Re: App is closing unexpectedly

Hi anzor,

 

SDK and SDK version: BlackBerry WebWorks SDK 2.3.1.5

9780 OS version: 6.0 Bundle 2475

Did you use WebWorks to compile or other (PhoneGap, etc)? WebWorks

Have you tested it on any other device? no

What framework are you using (Sencha, JQuery Mobile, etc)? Jquery Mobile

 

Thanks,

Sundaram

Developer
Nitish_Pheonix
Posts: 29
Registered: ‎09-17-2012
My Device: 9810, 9800, 9700, 9900, 9300

Re: App is closing unexpectedly

Hi anzor_b,
I am also facing the same problem, i checked mu app in 9800 simulator and it's works fine but in device the above problem is occuring.

 

Thanks & Regards,
Himansu

Thanks & Regards,
Nitish_Pheonix

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BlackBerry Development Advisor
anzor_b
Posts: 165
Registered: ‎09-24-2012
My Device: Passport

Re: App is closing unexpectedly

Hi sundaram,

 

What do you do to get it to open again? Do you reset the device?

 

This may be an out of memory condition. Please perform the following test:

 

1. Hard reset the device (pull the battery).
2. When the OS boots, note the available memory under Options > Device > Application Management > Highlight Applications on the top > swipe to the right > and note Memory Use

3. Open the application and use it.

4. Note the memory as per step 2.

5. Close the application ("Menu > Close")

6. Note the memory as per step 2.

 

Attach the results to your response. I want to see if we are releasing the memory after closing the App, and not able to allocate any for when it restarts.