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Developer
bbbancolombia
Posts: 18
Registered: ‎03-06-2009
My Device: Not Specified

BB Browser displays web page, but buttons don´t work

Hi everyone!

I want to access a corporate Web application (Intranet) using my BlackBerry browser in my 8800 device.  The Web page gets correctly displayed in the browser, however, buttons don´t work at all when clicked.  Does anyone know what the problem could be?

 

I think the web page has some Javascript functionality, so this is probably due to a rendering problem in the Web browser.  Is there an approach from the development perspective to emulate this buttons´ funcionality adding code?  Any clues?, Perhas using another browser (Bolt, Opera mini, ...)?

 

Appreciate your help!

 

Best regards,

 

Juan.

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BlackBerry Development Advisor (Retired)
mweitzel
Posts: 28
Registered: ‎07-14-2008
My Device: Not Specified

Re: BB Browser displays web page, but buttons don´t work

Hi Juan,

 

JavaScript (JS) can indeed cause a problem like you are describing. Unfortunately it is impossible to confirm that without knowing what JS code gets called by clicking the button.

 

Regards,

Mike. 

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Developer
bbbancolombia
Posts: 18
Registered: ‎03-06-2009
My Device: Not Specified

Re: BB Browser displays web page, but buttons don´t work

[ Edited ]

Hi All

 

I don´t have access to my Web site´s source code as it´s a vendor application, so I don´t know the javascript code that gest called.  is there a way to solve this kind of issues (Intranet Web .aspx application that gets correctly displayed using the Blackberry browser, but does not work when interacting with it).  I also tried installing opera mini and bolt browsers, but I dont have access to the Intranet with these, is it possible to do it?

 

Best regards,

 

Juan.

Message Edited by bbbancolombia on 08-21-2009 03:46 PM
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Administrator
MSohm
Posts: 14,528
Registered: ‎07-09-2008
My Device: BlackBerry Z30, BlackBerry PlayBook
My Carrier: Bell

Re: BB Browser displays web page, but buttons don´t work

You could use the BlackBerry Web Plugin for Eclipse or BlackBerry Plugin for Microsoft Visual Studio to step through and debug the JavaScript within the web application.
Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
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Developer
bbbancolombia
Posts: 18
Registered: ‎03-06-2009
My Device: Not Specified

Re: BB Browser displays web page, but buttons don´t work

[ Edited ]

Hi Mark!

 

Thanks for your advice.  I tried installing it following RIM´s document: "Install the BlackBerry Web Development Plug-in for Eclipse from a .zip file", but I got an error related to collecting items to be installed.  I got a lot of "No repository found containing: ..." messages.  Any clue why this could happen?  Is there a solution for this I could follow?

 

Best regards,

 

Juan.

Message Edited by bbbancolombia on 09-01-2009 03:15 PM
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Guru I
Xandrex
Posts: 18,401
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: BB Browser displays web page, but buttons don´t work

do I understand your issue correctly ?
  1. you went to the website
  2. you downloaded a zip file
  3. you are not able to open it correctly



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
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BlackBerry Development Advisor
tneil
Posts: 3,708
Registered: ‎10-16-2008
My Device: Z10
My Carrier: Rogers

Re: BB Browser displays web page, but buttons don´t work

Hi Juan,

 

I just want to ask the obvious as well, just to get it out of the way because sometimes it is the simplest thing :smileyhappy:

 

In the browser configuration, do you have JavaScript turned on for the browser?  It is turned off by default. 

Tim Neil
Director, Application Platform & Tools Product Management
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New Developer
jthk
Posts: 2
Registered: ‎11-10-2009
My Device: Not Specified

Re: BB Browser displays web page, but buttons don´t work

On my BlackBerry Curve 8310, I used to access www.irishdictionary.ie flawlessly and used the fantastic mobility of a BB combined with a solid Irish-language dictionary. However, now the buttons on the website won't work! Eeek! Help?

 

Thanks,

Jonathan

 

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Developer
bbbancolombia
Posts: 18
Registered: ‎03-06-2009
My Device: Not Specified

Re: BB Browser displays web page, but buttons don´t work

Hi Neil,

 

I tried both with the Javascript enabled and disabled and none of these seem to work.  It seems to me the Javascript this Web Site uses is too complex for the browser to interpret, as it uses some actions events after combo box selection andrefilling other lists.

 

Any other clue?

 

Thanks for your help!

 

Best regards,

 

Juan.

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New Developer
jthk
Posts: 2
Registered: ‎11-10-2009
My Device: Not Specified

Re: BB Browser displays web page, but buttons don´t work

So I downloaded BOLT and while I don't like the browser as much as the BB browser, my Irish-language dictionary is now working. On the BB browser, the buttons still don't work however.

 

Jonathan

 

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