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Developer
interfaSys
Posts: 817
Registered: ‎11-19-2009
My Device: Z10, Q10, 9900, 9790, PlayBook,
My Carrier: T-Mobile UK, Three, O2, Orange, Sunrise, Swisscom

BB10 browser just crashes when loading any Sencha Touch 2 apps

Not sure where to report this to get it fixed, but the browser just crashes when any Sencha touch 2 app is loaded.

Is there a way to have access to the crash logs?

--
Olivier - interfaSys ltd
Developing for BlackBerry 10 devices using the Sencha Touch framework.
Please use plain text.
Administrator
astanley
Posts: 1,382
Registered: ‎07-02-2009
My Device: BlackBerry Bold 9900
My Carrier: Bell

Re: BB10 browser just crashes when loading any Sencha Touch 2 apps

This is a known issue that the browser dev team is rapidly in progress of repairing.  Unfortunately, 10.0.9.388 does have a critical issue where Sencha causes the browser to crash.  Tracking this issue publically here:

 

https://www.blackberry.com/jira/browse/BBTEN-300

 

Follow me on Twitter: @n_adam_stanley
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Your app doesn't work? Use BlackBerry remote web inspector to find out why.
Please use plain text.
Developer
interfaSys
Posts: 817
Registered: ‎11-19-2009
My Device: Z10, Q10, 9900, 9790, PlayBook,
My Carrier: T-Mobile UK, Three, O2, Orange, Sunrise, Swisscom

Re: BB10 browser just crashes when loading any Sencha Touch 2 apps

Thank you Adam.
I can see that this has already been fixed internally. Will we have to wait for the November refresh to get the fix?
--
Olivier - interfaSys ltd
Developing for BlackBerry 10 devices using the Sencha Touch framework.
Please use plain text.
Administrator
astanley
Posts: 1,382
Registered: ‎07-02-2009
My Device: BlackBerry Bold 9900
My Carrier: Bell

Re: BB10 browser just crashes when loading any Sencha Touch 2 apps

OMG I sure do hope not. I'll be pushing for a refresh sooner than later if possible. Will be sure to keep everyone posted in these forums and through JIRA.

Follow me on Twitter: @n_adam_stanley
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Your app doesn't work? Use BlackBerry remote web inspector to find out why.
Please use plain text.
Developer
interfaSys
Posts: 817
Registered: ‎11-19-2009
My Device: Z10, Q10, 9900, 9790, PlayBook,
My Carrier: T-Mobile UK, Three, O2, Orange, Sunrise, Swisscom

Re: BB10 browser just crashes when loading any Sencha Touch 2 apps

:smileyhappy:

--
Olivier - interfaSys ltd
Developing for BlackBerry 10 devices using the Sencha Touch framework.
Please use plain text.
Contributor
DigitalMaestro
Posts: 38
Registered: ‎03-07-2012
My Device: Dev Alpha B, Playbook 16GB, Z10 LE
My Carrier: Bell Canada

Re: BB10 browser just crashes when loading any Sencha Touch 2 apps

I just found this post after spending a few fruitless hours trying to determine why my Sencha app was not working on the 10.0.9.388 update.  Now at least I know it's not an app code issue.  I will await the fix.

 

Cheers

DM

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"The shortest answer is doing." - Jacula Prudentum
My app: Cashalyst
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New Member
rgporter
Posts: 1
Registered: ‎11-19-2012
My Device: Dev Alpha B
My Carrier: Fido

Re: BB10 browser just crashes when loading any Sencha Touch 2 apps

Hi, is there any news on an update for this?? Been almost two months now and still crashing the phone.

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