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Web and WebWorks Development

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New Developer
shasto100
Posts: 12
Registered: ‎06-15-2012
My Device: Non-BlackBerry

Cannot install WebWorks or Ripple

Hi guys, I'm new to BB dev so you'll have to excuse the noob questions but I've downloaded for the 'WebWorks-BB10-Mac-v1.0' & 'Install_Ripple' the Mac (Dev Alpha). Tried to install, but it just fails.  Double click & nothing happens :smileysad:

 

Anyone else had this problem please guys?

Retired
astanley
Posts: 1,382
Registered: ‎07-02-2009
My Device: BlackBerry Bold 9900
My Carrier: Bell

Re: Cannot install WebWorks or Ripple

I'm not a mac user myself so I'm going blind here, but is there any sort of system OS event log you can check to see if there is a runtime error?  Curious if its a permission issue.

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New Developer
shasto100
Posts: 12
Registered: ‎06-15-2012
My Device: Non-BlackBerry

Re: Cannot install WebWorks or Ripple

Thanks astanley, I'm not sure about logs on a MAC either tbh.  No errors, no spinners/egg timer icons are shown - just seems to quit the installer app. I'm the only user on my work MAC so shouldn't be a user permission (I think).  I'm at home now so I'll try on my MAC here instead.

Developer
biggerCC
Posts: 270
Registered: ‎12-13-2010
My Device: PlayBook 16GB, BB10 Dev Alpha

Re: Cannot install WebWorks or Ripple

Did you Mac ask for your user credentials?

 

Can you try to run the installer from the command line? Here's how - just in case:

  1. Launch "Terminal" app.
  2. Execute the following command (given that the installer is in the Downloads folder and you're currently in your home directory):
    Downloads/Install_Ripple.app/Contents/MacOS/Install_Ripple
  3. Run through the GUI installer.
  4. Copy & paste all CLI output here.
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New Developer
shasto100
Posts: 12
Registered: ‎06-15-2012
My Device: Non-BlackBerry

Re: Cannot install WebWorks or Ripple

Thanks, I'll try tomorrow when I'm back at work.  It worked fine on my home MAC though funnily enough.  Weird!

Developer
peardox
Posts: 1,229
Registered: ‎03-20-2011
My Device: Playbook, Z10 LE, Dev Alpha B, 2x Dev Alpha C

Re: Cannot install WebWorks or Ripple

PM FloPMT - he's my Mac guy, he'll sort you out

 

I'll email him as well and point him at this thread

 

I know for a fact Flo has Ripple running on his MacBook Pro

 

I'll get him to sort you ASAP

 

Click the like pls :smileyhappy:




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