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New Developer
Mr_Bojangles
Posts: 2
Registered: ‎12-17-2008
My Device: Not Specified

Device Media processor

I wonder if any one can help. I have had my BB Storm for about a week now and I have been watching some 'You Tube' stuff but now when I try to view videos on 'You Tube' I get an error message in the corner of the screen and the message 'device media processor busy' and now this is happening all the time and cannot view any vids at all. All advice appreciated.

 

Cheers

 

Bojangles

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Guru I
Xandrex
Posts: 18,403
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Device Media processor

I think you have too many applications opened at the same time. Close them one by one.



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New Developer
Mr_Bojangles
Posts: 2
Registered: ‎12-17-2008
My Device: Not Specified

Re: Device Media processor

Hiya

 

Also when I access You Tube through applications I get this message all of the time ‘PlayerException: Error initializing media cause:javax.microedition.media.MediaException:Error initializing media’ and it will not play any videos.

 

Hope you can help.

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Guru I
Xandrex
Posts: 18,403
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Device Media processor

Hello,

I think you can try two things : the soft reboot, and if it does not work, the hard reboot. Don't worry, you can't lose data with these two reboots.

Soft reboot :
1) Hit the three following keys at the same time :
- Alt
- Left Shift
- Delete
2) wait 2 minutes for the Blackberry to wake up.


Hard reboot :
1) your Blackberry device is on
2) remove the battery and wait for a minute
3) Put the battery back
4) wait 5 minutes for the device to wake up.


Please tell us if it works for you.



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Please use plain text.