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When you received your CSI files, it seems that you installed client-RBB-#########.csi, is that right? However, you should have received three emails in fact, each with a separate attachment (RBB, RCR, RRT.)
You will need to register all three (RBB, RCR, and RRT) CSI files in order to allow you to sign the remaining required signatures.
Please note that I will be unavailable between May 19th and June 4th. Sincere apologies for any delays during this time. I will do my best to follow-up as soon as I am able.
Erik Oros BlackBerry Development Advisor @WaterlooErik