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Web and WebWorks Development

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New Member
prote
Posts: 1
Registered: ‎06-15-2012
My Device: 8520

Troubles with os 5 device - reboot with Webworks

We are developing an app for blackberry using Webworks and Phonegap.
We have a weird problem on 8520 and more in general on OS5 devices.
During normal usage of the application we are experiencing unexpected
random reboots.

Main features of our applications are:

1) Using a single html page in which we asyncronously load new contents
2) Http polling to get updates from the server

This application works fine, also if a little bit slow, but when
navigating amongs menus, after a time that can be some seconds or
different minutes:
1.  loading spinner appears
2. then a white screen appears
3. finally phone perform a reboot.

We also looked for some  error/exception into the  to the system event
log but we didn'd find anything that could help us to investigate the
cause of the problem

We don't think it's a out of memory error because we log free system
memory and it seems to be always around 15MB.

Since I saw that this problem happens (on different forums) even in
other applications on OS5, we are wondering if there is any workaround
to avoid it.

Also a way to understand which is the problem would be very useful,
since we cannot get any information on what caused this problem.