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Web and WebWorks Development

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Contributor
Posts: 17
Registered: ‎06-18-2012
My Device: Bold 9900
My Carrier: Globacom

User doesn't receive push notification after restarting device

I have a BB Webworks application that uses the push notification system using the BIS infrastructure. On application startup, the user is successfully subscribed to the push notifications and can receive push messages. Now I noticed that once the device is restarted, the user no longer receives the notification. Is this part of the "unregsiter behind the scenes" that was talked about in the documentation? If so, please what's the best way to work around this so as to ensure that a user is always subscribed for push notifications. I need the user to be constantly subscribed to push notifications even on device restart. Please note that this is a webworks application too.