07-22-2013 10:19 PM
Hi Guys, I am installing the WebWorks SDK on my Mac OSX 10.8. I have java version 1.6.2 as well. However, when i launch the installer, it asks me to enter the Admin password and then it launches the Anywhere Installation Wizard. It presents first screen with a "Next" button and then it just stuck there, i have restarted it many times and one time it moves to "TOC" page but then it does not do there either , i cant even switch to radio buttons in that screen. That is a horrible experience i am having not expecting from Blackberry.
Solved! Go to Solution.
07-23-2013 12:30 AM
I had a very similar problem installing the Simulator a few days ago - there's a very annoying work-around I discovered by accident [pause while I switch Mac on + get summat to install]
Righto - WebWorks fake install
You end up with a big grey dialig box with a Next button
Go to the App menu - where it says 'Blackberry 10 WebWorks SDK 10.0.4.11' in the toolbar @ top
Unfortunately you have to do this at every single step - press button [Services], Agree License [Services], Press button [Services]
Basically if in doubt open Services
For some unknown reason this unblocks Install Anywhere
This is a recent (last month or so) bug - it all used to work perfectly
I don't suppose BB even know about it
07-24-2013 09:03 AM
We're unable to recreate this issue.
Could you please let me know the exact java version? 'java -version' at cmd prompt
Also the exact OSX version.
10.8.4 with java 1.6.0_51 is known to work well.
07-24-2013 09:12 AM
Mac OS X 10.8.4
Java from MacPorts ...
I though Install Anywhere included it's own JRE?
07-24-2013 10:06 AM
Thanks. Yes, it does ship with a JRE, but the OP mentioned they upgraded Java.
It looks like this may be a more wide spread issue with InstallAnywhere. We're working with their support team to sort this out. I'll update this thread when I have more information.
In the meantime, please use the workaround. Thanks for that peardox.
07-29-2013 01:26 PM
The issue has to do with a faulty Java update (xM4508) pushed by Apple.
If you have previously installed the xM4508 versions of these updates you can upgrade to the fixed xM4509 version by manually installing:
<http://support.apple.com/kb/DL1572> (10.7, 10.8+)
You can check if you have installed the xM4508 versions by running:
/usr/libexec/java_home -v 1.6 -exec java -version