Web and WebWorks Development

[ptownsend]

I downloaded the SDK, which contains a single file - BlackBerryWebWorksSDK.app. I understand from reading the docs online that this is some kind of installer.

When I run this .app nothing happens, no screens appear, no error messages, nothing.

Can anyone help?

[ptownsend]

Found the following in the MAC OS logs:

11-02-09 2:24:44 PM    com.apple.launchd.peruser.502[119]    ([0x0-0xa40a4].BlackBerryWebWorksSDK[2113]) posix_spawn("/Users/ptownsend/Desktop/BlackBerryWebWorksSDK/BlackBerryWebWorksSDK.app/Contents/MacOS/BlackBerryWebWorksSDK", ...): Permission denied
11-02-09 2:24:44 PM    com.apple.launchd.peruser.502[119]    ([0x0-0xa40a4].BlackBerryWebWorksSDK[2113]) Exited with exit code: 1

[tneil]

Hi ptownsend,

Do you have admin permissions on the machine?

[ptownsend]

Yes, I have admin privs (under System Preferences / Accounts - "Allow to administer this computer" is checked). I have not had an issue installing any other software on this system using this account.

Thanks

Paul

[tneil]

Hi Paul,

Can you post which version of OSX you are using?  We can't reproduce the problem here on our Mac machines and we're wondering if there is a version specific issue.

[ptownsend]

MAC OS 10.6.6

[tneil]

We loaded 10.6.6 onto one of our laptops to run the test..

Our tests showed that 10.6.6 automatically  unarchives the  BlackBerryWebWorksSDK.zip to BlackBerryWebWorksSDK.app when download from the website using safari and the installer starts up correctly with admin or standard  user.

Our testing group is curious on how/where the .app file appeared on your machine?  We're trying to figure this one out.

[ptownsend]

Here is what I did:

1. Using Firefox, I filled out the form with contact info, accepted the terms and conditions and clicked the download button.
2. I was prompted (by Firefox) to either open or save the file (file is BlackBerryWebWorksSDK.zip). I chose to open (with zipeg - a zip/unzip utility).
3. I extracted the zip to my desktop, which created a directory called BlackBerryWebWorksSDK
4. Opened the BlackBerryWebWorksSDK directory using Finder and double-clicked on the .app file inside

Paul

[tneil · Accepted solution]

Ah I see... Can you also try downloading using Safari to see if it properly installs for you?

[tneil]

Also one of our internal developers had this to say..

If you are using another program to unarchive the zip file (other than the default mac zip) then the execute permissions would not be set on the file: BlackBerryWebWorksSDK.app\Contents\MacOS\BlackBerryWebWorksSDK. 

You could use the console to go to that folder and execute a:

“chmod +x BlackBerryWebWorksSDK”. 

You could also try unzipping it again but this time with the default mac zip program.  Hope this helps.