02-09-2011 05:13 PM
I downloaded the SDK, which contains a single file - BlackBerryWebWorksSDK.app. I understand from reading the docs online that this is some kind of installer.
When I run this .app nothing happens, no screens appear, no error messages, nothing.
Can anyone help?
Solved! Go to Solution.
02-09-2011 05:28 PM
Found the following in the MAC OS logs:
11-02-09 2:24:44 PM com.apple.launchd.peruser.502 ([0x0-0xa40a4].BlackBerryWebWorksSDK) posix_spawn("/Users/ptownsend/Desktop/BlackBerryWe
11-02-09 2:24:44 PM com.apple.launchd.peruser.502 ([0x0-0xa40a4].BlackBerryWebWorksSDK) Exited with exit code: 1
02-10-2011 07:01 PM
Yes, I have admin privs (under System Preferences / Accounts - "Allow to administer this computer" is checked). I have not had an issue installing any other software on this system using this account.
02-11-2011 09:33 AM
Can you post which version of OSX you are using? We can't reproduce the problem here on our Mac machines and we're wondering if there is a version specific issue.
02-11-2011 04:31 PM
We loaded 10.6.6 onto one of our laptops to run the test..
Our tests showed that 10.6.6 automatically unarchives the BlackBerryWebWorksSDK.zip to BlackBerryWebWorksSDK.app when download from the website using safari and the installer starts up correctly with admin or standard user.
Our testing group is curious on how/where the .app file appeared on your machine? We're trying to figure this one out.
02-11-2011 04:44 PM
Here is what I did:
02-11-2011 04:47 PM
Ah I see... Can you also try downloading using Safari to see if it properly installs for you?
02-11-2011 05:01 PM
Also one of our internal developers had this to say..
If you are using another program to unarchive the zip file (other than the default
mac zip) then the execute permissions would not be set on the file: BlackBerryWebWorksSDK.app\Contents\MacOS\BlackBerr
You could use the console to go to that folder and execute a:
“chmod +x BlackBerryWebWorksSDK”.
You could also try unzipping it again but this time with the default mac zip program. Hope this helps.