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Web and WebWorks Development

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New Contributor
ptownsend
Posts: 8
Registered: ‎02-09-2011
My Device: Not Specified
Accepted Solution

WebWorks SDK does not install om MAC OS

 

I downloaded the SDK, which contains a single file - BlackBerryWebWorksSDK.app. I understand from reading the docs online that this is some kind of installer.

 

When I run this .app nothing happens, no screens appear, no error messages, nothing.

 

Can anyone help?

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New Contributor
ptownsend
Posts: 8
Registered: ‎02-09-2011
My Device: Not Specified

Re: WebWorks SDK does not install om MAC OS

Found the following in the MAC OS logs:

 

11-02-09 2:24:44 PM    com.apple.launchd.peruser.502[119]    ([0x0-0xa40a4].BlackBerryWebWorksSDK[2113]) posix_spawn("/Users/ptownsend/Desktop/BlackBerryWebWorksSDK/BlackBerryWebWorksSDK.app/Contents/MacOS/BlackBerryWebWorksSDK", ...): Permission denied
11-02-09 2:24:44 PM    com.apple.launchd.peruser.502[119]    ([0x0-0xa40a4].BlackBerryWebWorksSDK[2113]) Exited with exit code: 1

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BlackBerry Development Advisor
tneil
Posts: 3,708
Registered: ‎10-16-2008
My Device: Z10
My Carrier: Rogers

Re: WebWorks SDK does not install om MAC OS

Hi ptownsend,

 

Do you have admin permissions on the machine?

Tim Neil
Director, Application Platform & Tools Product Management
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New Contributor
ptownsend
Posts: 8
Registered: ‎02-09-2011
My Device: Not Specified

Re: WebWorks SDK does not install om MAC OS

Yes, I have admin privs (under System Preferences / Accounts - "Allow to administer this computer" is checked). I have not had an issue installing any other software on this system using this account.

 

Thanks

Paul

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BlackBerry Development Advisor
tneil
Posts: 3,708
Registered: ‎10-16-2008
My Device: Z10
My Carrier: Rogers

Re: WebWorks SDK does not install om MAC OS

Hi Paul,

 

Can you post which version of OSX you are using?  We can't reproduce the problem here on our Mac machines and we're wondering if there is a version specific issue.

 

 

Tim Neil
Director, Application Platform & Tools Product Management
Follow me on Twitter
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New Contributor
ptownsend
Posts: 8
Registered: ‎02-09-2011
My Device: Not Specified

Re: WebWorks SDK does not install om MAC OS

MAC OS 10.6.6

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BlackBerry Development Advisor
tneil
Posts: 3,708
Registered: ‎10-16-2008
My Device: Z10
My Carrier: Rogers

Re: WebWorks SDK does not install om MAC OS

We loaded 10.6.6 onto one of our laptops to run the test..

 

Our tests showed that 10.6.6 automatically  unarchives the  BlackBerryWebWorksSDK.zip to BlackBerryWebWorksSDK.app when download from the website using safari and the installer starts up correctly with admin or standard  user.

 

Our testing group is curious on how/where the .app file appeared on your machine?  We're trying to figure this one out.

Tim Neil
Director, Application Platform & Tools Product Management
Follow me on Twitter
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New Contributor
ptownsend
Posts: 8
Registered: ‎02-09-2011
My Device: Not Specified

Re: WebWorks SDK does not install om MAC OS

Here is what I did:

 

  1. Using Firefox, I filled out the form with contact info, accepted the terms and conditions and clicked the download button.
  2. I was prompted (by Firefox) to either open or save the file (file is BlackBerryWebWorksSDK.zip). I chose to open (with zipeg - a zip/unzip utility).
  3. I extracted the zip to my desktop, which created a directory called BlackBerryWebWorksSDK
  4. Opened the BlackBerryWebWorksSDK directory using Finder and double-clicked on the .app file inside

 

Paul

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BlackBerry Development Advisor
tneil
Posts: 3,708
Registered: ‎10-16-2008
My Device: Z10
My Carrier: Rogers

Re: WebWorks SDK does not install om MAC OS

Ah I see... Can you also try downloading using Safari to see if it properly installs for you?

Tim Neil
Director, Application Platform & Tools Product Management
Follow me on Twitter
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BlackBerry Development Advisor
tneil
Posts: 3,708
Registered: ‎10-16-2008
My Device: Z10
My Carrier: Rogers

Re: WebWorks SDK does not install om MAC OS

Also one of our internal developers had this to say..

 

If you are using another program to unarchive the zip file (other than the default mac zip) then the execute permissions would not be set on the file: BlackBerryWebWorksSDK.app\Contents\MacOS\BlackBerryWebWorksSDK. 


You could use the console to go to that folder and execute a:

“chmod +x BlackBerryWebWorksSDK”. 


You could also try unzipping it again but this time with the default mac zip program.  Hope this helps.

Tim Neil
Director, Application Platform & Tools Product Management
Follow me on Twitter
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