04-25-2012 08:31 AM
I have created application using Webwork SDK 2.2. I have signed the application and installed on Blackberry Smartphone 9800 torch this is OS 5.
Application is working properly on simulator but when I tried on actual mobile then application is automatically close and I have to start again.
I am not getting this issue on OS 5 devices but got this issue on Torch 9800. I am getting this issue frequently.
Can somebody help me to resolve this issue?
04-25-2012 09:35 AM
If the app loads on OS 5 then its definitely signed correctly. If this is the case, I suspect you are seeing a runtime error on BB6. What you can do is check the BlackBerry device software event log.
From the home screen type ALT + LGLG to see the event log. There may be an exception logged in there from your app. You can also change the debug level from within here.
You can also use JavaLoader to capture and save the contents of the event log offline.
04-25-2012 01:10 PM
Thanks for your quick responce.
I haven't found any exception in event log as you suggeted.( ALT + LGLG).
Is theri any other things that can I check on my blackberry device?
Actually it is working properly on simulator 9800
07-02-2012 11:19 PM
Hi, I'm also facing similar problem. I've created a simple test app using Webworks and it runs properly in 9800 simulator. However it immediately exits upon opening when I tested it in real 9800 device. I've checked the event log and couldn't find anything that could possibly the cause of error.