Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Web and WebWorks Development

Reply
Contributor
fasterfene
Posts: 31
Registered: ‎12-05-2011
My Device: No
My Carrier: No

Webwork application Automatically close on 9800 device.

Hi

I have created application using Webwork SDK 2.2. I have  signed the application and installed on Blackberry Smartphone 9800 torch this is OS 5.

Application is working properly on simulator but when I tried on  actual mobile then application is automatically close and I have to start again.

I am not getting this issue on OS 5 devices but got this issue on Torch 9800. I am getting this issue frequently.

Can somebody help me to resolve this issue?

 

Thanks,

Faster Fene

Please use plain text.
Administrator
astanley
Posts: 1,382
Registered: ‎07-02-2009
My Device: BlackBerry Bold 9900
My Carrier: Bell

Re: Webwork application Automatically close on 9800 device.

Hello,

 

If the app loads on OS 5 then its definitely signed correctly.  If this is the case, I suspect you are seeing a runtime error on BB6.  What you can do is check the BlackBerry device software event log.

 

From the home screen type ALT + LGLG to see the event log.  There may be an exception logged in there from your app.  You can also change the debug level from within here.

 

You can also use JavaLoader to capture and save the contents of the event log offline.

 

Follow me on Twitter: @n_adam_stanley
-------------------------------------------------------------------------------------------------------------------------
Your app doesn't work? Use BlackBerry remote web inspector to find out why.
Please use plain text.
Contributor
fasterfene
Posts: 31
Registered: ‎12-05-2011
My Device: No
My Carrier: No

Re: Webwork application Automatically close on 9800 device.

Hi Adam,

Thanks for your quick responce.

I haven't found any exception in event log as you suggeted.( ALT + LGLG).

Is theri any other things that can I check on my blackberry device?

Actually it is working properly on simulator 9800

 

Regards,

Faster Fene

 

 

 

Please use plain text.
New Developer
peppin
Posts: 40
Registered: ‎12-28-2011
My Device: Torch 9800
My Carrier: AT & T

Re: Webwork application Automatically close on 9800 device.

Hi, I'm also facing similar problem. I've created a simple test app using Webworks and it runs properly in 9800 simulator. However it immediately exits upon opening when I tested it in real 9800 device. I've checked the event log and couldn't find anything that could possibly the cause of error.

Please use plain text.
New Developer
Marimuthu_P
Posts: 60
Registered: ‎08-07-2013
My Device: Blackberry Torch 9800
My Carrier: Mobile App Development

Re: Webwork application Automatically close on 9800 device.

Hi Mr.Peppin,
I'm also facing the same problem..did u get any solution..pls post that, how to use the web app in Blackberry Torch 9800...
Please use plain text.