04-19-2011 02:11 PM
Hi, i submitted my app before march 31 as part of the free tablet give away. My app was denied last night for not being signed when in fact i know it was signed. I also have an email from one of your support staff who looked at my appliaction and in the email it states that the app was in fact signed. How can I have my app reviewed and still get the free tablet? My app name is Simple Grapher (ID: 38688)
Email from blackberry:
Hello Andrew, Thank you for your email. Your application is still Pending Review. I took a quick look at it and all the technical requirements are met (signed, etc.). It shouldn't be much longer. Kind Regards, Ryan BlackBerry App World Research In Motion Limited Phone: 1-877-255-2377 (North America Toll Free) 0808 100 7466 (Toll Free UK Only) +44 1753 558400 (Outside UK) 1-519-888-6181 (Worldwide) Email: email@example.com www.blackberry.com www.rim.com -----Original Message----- From: firstname.lastname@example.org Sent: 4/11/2011 10:22:50 AM To: email@example.com Cc: Subject: App World Vendor Support
04-20-2011 10:15 AM
Not quite the answer he was looking for.
I think you'll have to open a ticket with them instead of using the forum for that sort of question.
04-20-2011 10:24 AM
Probably best to reply to the mail or something.
Otherwise through support or the app world might have one.
04-20-2011 10:29 AM
04-20-2011 10:31 AM
Well, for me it was accepted. Signed and all. So unfortunately I didn't have a problem like yours.
Hopefully it's just because they are busy.
I'm sure if they find themselves at fault you'll get the PB also.
04-20-2011 04:29 PM
Please use the App World Vendor support channel to escalate questions or concerns directly to the App World review team.