Welcome to the Official BlackBerry® Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

Welcome & Introductions

Reply
New Member
nancyspinks
Posts: 1
Registered: 11-09-2009

Changing My PIN for the active Account!

Hi everyone,

 

I upgraded my phone and entered a new PIN after installing the Desk Top manager NOW my "Manager" has a different Curret PIN and Active PIN - is ther any way to reconcile this - NO ONE IS OF ANY HELP AT VERIZON, BLACKBERRY or anywhere else to help resolve this. That is quite useless considering how much all this cost! - ANSWERS PLEASE SOON!

 

Nancy

Please use plain text.
JSanders
Posts: 51,771
Topics: 377
Likes: 16,865
Registered: 04-01-2008
My Carrier: Verizon

Re: Changing My PIN for the active Account!

Where did you change the PIN? On your Verizon BIS account?

 

From your desktop PC:  http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list

 

 


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Please use plain text.
Elite I
cathlabnurse
Posts: 6,269
Registered: 10-04-2008

Re: Changing My PIN for the active Account!

in addition to what jsanders asked... did you back up your prior BlackBerry phone before you changed? 

 

 


:smileyhappy: :smileyhappy: Nurse-Berry :smileyhappy: :smileyhappy:
_____________________________________________________________
Follow NurseBerry08 on Twitter
Please use plain text.
Elite II
tanzim
Posts: 7,844
Registered: 04-01-2008
My Carrier: grameenphone

Re: Changing My PIN for the active Account!

Hi Nancy,


Welcome aboard to BlackBerry support forum.


Is your manager using BlackBerry on BES environment?

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the KUDOS star on the left if the post deserves credit

Please use plain text.
Forums Veteran II
IrwinII
Posts: 3,311
Registered: 02-09-2009

Re: Changing My PIN for the active Account!

Hi and welcome to the forums! :smileyhappy:

A couple of places for you to visit: Blackberry 101 Tips & Tricks

Happy to have you here! :smileyvery-happy:

IrwinII

Please remember to resolve your threads when solved.
If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.
Please use plain text.