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Visitor
hypertorus
Posts: 1
Registered: ‎02-16-2010
My Device: BlackBerry Pearl 8100, upgrading to BlackBerry Bold 9700

Hello! I am new to the forums and I hope to learn to use my new Blackberry Bold

Hi, hypertorus here!

I am a newbie and not very sophisticated in using my old BlackBerry Pearl 8100.  I just recently upgraded from the BlackBerry Pearl to the BlackBerry Bold 9700.  I am trying to transfer my settings from the Pearl to the Bold using the Desktop Manager 5.0.1.   My desktop computer is a Dell Dimension 2400, with Windows XP Professional, Service Pack 3.   I began the transfer process using the Device Switch Wizard, but for some strange reason, the "Task in Progress" pop-up window appears and says "Checking for device application updates. Please wait."  Nothing has happened for the past two-hours and I believe that I am doing something wrong. I will search the board for a solution to this.  Anyhow, many thanks in advance for any assistance that you may have for me.  Cheers,

hypertorus :smileyhappy:

Guru III
knottyrope
Posts: 30,773
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Hello! I am new to the forums and I hope to learn to use my new Blackberry Bold

:smileyvery-happy: Hi and welcome to the BTSC forums. :smileyvery-happy:


Enjoy your stay with us!


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Forums Veteran III
IrwinII
Posts: 3,782
Registered: ‎02-09-2009
My Device: Bold 9930 7.1.0.163 OS + Playbook 64Gb

Re: Hello! I am new to the forums and I hope to learn to use my new Blackberry Bold

Hi and welcome to the forums hypertorus! :smileyhappy:

A couple of places for you to visit: Blackberry 101      Tips & Tricks

 

Might I suggest a couple of other forums as well:   The 9700 Forum  and   Blackberry Desktop software

 

Be sure to let us know how it goes and enjoy that Bold.

 

Happy to have you here! :smileyvery-happy:

IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.
Contributor
lushlps
Posts: 41
Registered: ‎02-05-2010
My Device: Curve 8300
My Carrier: AT&T

Re: Hello! I am new to the forums and I hope to learn to use my new Blackberry Bold

Hi hypertorus,

 

Welcome to the forums!  :smileyhappy:

Developer
DAquilina
Posts: 587
Registered: ‎01-19-2010
My Device: BOLD 9700 OS5.0.0.x on Rogers Canada
My Carrier: Rogers

Re: Hello! I am new to the forums and I hope to learn to use my new Blackberry Bold

Sometimes I wonder if anybody actually reads these introductions lol. Well, welcome to the forums. As for your issue, you might want to set it up and walk away. This probably doesn't have any merit, but the RIM desktop software isn't overly stable and/or expedient. If you wait long enough, it might just kick in. If this doesn't work (I'm going to lie... it likely will not), try re-installing the desktop software and trying again. If it still fails, use other features to try and get your contacts, etc. Make a manual backup of your pearl (not a device switch), and then switch devices and try loading that same backup. Never tried something like this, so I don't know if that will work either. If that doesn't work, I'm afraid I'm out of ideas. Contact your service provider and see if they have any insight. I don't think RIM has a direct contact number.

 

Good luck!

~Dom

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chown -R us ./base
~J!NX
Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: Hello! I am new to the forums and I hope to learn to use my new Blackberry Bold

Hi hypertorus,


Welcome aboard to BlackBerry support forums.

tanzim                                                                                  
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