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New Contributor
okabs2000
Posts: 6
Registered: ‎01-05-2011
My Device: Not Specified

Re: How This Site Works (e.g., Volunteers)

Ok, TNX.
New Member
lferchoff
Posts: 1
Registered: ‎01-24-2014
My Device: Blackberry Z10

Re: How This Site Works (e.g., Volunteers)

Just a new user with a new Z10. I love it !!!
New Member
npulsifer
Posts: 1
Registered: ‎02-12-2014
My Device: 9930

Re: How This Site Works (e.g., Volunteers)

[ Edited ]

 

New member

Q: How do I ask for help?

 

Reloaded BB Desktop.

Error Message: "Translator DLL is not loaded"

? ?

Thanks-
npulsifer (username)

<removed>

 

MOD EDIT: Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.

Hall of Famer II
sdgardne
Posts: 49,089
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.3.1.2072), Playbook (2.1.0.1526)

Re: How This Site Works (e.g., Volunteers)


npulsifer wrote:

 

New member

Q: How do I ask for help?

 

Reloaded BB Desktop.

Error Message: "Translator DLL is not loaded"

? ?

Thanks-
npulsifer (username)

<redacted> (email)


Hi and Welcome to the Community!

 

You ask for help simply by posting into the proper forum...look on the main page:

  • supportforums.blackberry.com/t5/General-Support-Forums/ct-p/GeneralSupportForums

Select the board that best meets the topic of your inquiry...from what you say, it sounds like the Desktop Software board (either PC or MAC, I cannot quite tell), which is in the "BlackBerry Software" section on that main page.

 

When you do post, please put yourself in the mindset of someone reading your post...no one can see you, no one can see your system, no one can clairvoyantly understand what is going on with your situation...put enough details in so that someone can read what you present and, with a little luck, have an immediate answer for you not requiring a back and forth of questions and answers to gain the details necessary to understand your situation (and understanding is the natural prerequisite to providing useful guidance to you).

 

Also, don't reveal personal information in this public forum...you put your real email address in that post, which is 1) not allowed per the Ts and Cs and 2) not wise given that this site is truly public, and you never know what kind of trolls are out looking for email addresses to victimize.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4   Display/Scan Bar Code
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Developer
vmisirlis
Posts: 741
Registered: ‎10-06-2013
My Device: Q5

Re: How This Site Works (e.g., Volunteers)

Love to help users! Love volunteering work! :smileyhappy:
New Contributor
HarryTheK
Posts: 5
Registered: ‎02-26-2014
My Device: Z10 STL100-3

Re: How This Site Works (e.g., Volunteers)

Hello,

how do I indicate to the community that my issue has been resolve?

Hall of Famer II
sdgardne
Posts: 49,089
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.3.1.2072), Playbook (2.1.0.1526)

Re: How This Site Works (e.g., Volunteers)


HarryTheK wrote:

Hello,

how do I indicate to the community that my issue has been resolve?


Hello,

 

In a thread you originated (but not one that you may have jumped into), you go to the post that is the solution and click the appropriate button on that post.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
kgrz10
Posts: 6
Registered: ‎06-08-2014
My Device: BBZ10

Re: How This Site Works (e.g., Volunteers)

Just signed up. Looking forward to learning new, or old, things. Thanks in advance for helping many of us.

Hall of Famer II
sdgardne
Posts: 49,089
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.3.1.2072), Playbook (2.1.0.1526)

Re: How This Site Works (e.g., Volunteers)

Welcome to the Community! We are glad you are here!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Developer
vmisirlis
Posts: 741
Registered: ‎10-06-2013
My Device: Q5

Re: How This Site Works (e.g., Volunteers)

There is a great job going on here from volunteers!