BBy4Sid wrote:More navigation issues:
when I tried the site map at the bottom of the page, it took me out of the forums and into another BBy place altogether.
Yep, this will take you to the site map for the Blackberry webpage - writ large. You can get back to the BSCF under the Support & Services section.
When I try to go to new topics or new posts, that takes me out of the Storm section.
The new topics/new posts link covers the entire BSCF site so you can see what is newly posted. Each new thread does show the board/forum it is posted in. Within the Storm forum, the newest threads/post should be at the top of page 1. Make sure you have My settings-preferences-topic layout set to default (newest first to oldest for this to work)
When I try to search for a topic I want to see in the Board box at the top, it always tells me there's nothing under my search word, no matter how broad I try to make it.
When you search make sure you are searching within the body of the threads and not just the subject line. Advanced search can help narrow your search parameters. Be as specific as you can without limiting the scope of your search. You can always start your own thread too!
There's so much info here, and I just don't have time to read through it all to get to answers to my questions. When you try starting at the pages for newbies, you get all sorts of welcome messages from people offering no information, just causing pages of lines to go through before getting to anything else.
Are you looking in the Welcome & Introductions forum? That is really just for that; welcomes & introductions. Keep to the forum specific for your device or maybe try the forums for BB desktop or device software if that is more specific to your question.
Am I just dense, or what?
Nah, just takes getting used to. And keep coming back. I hope I helped.
catberry wrote:
Hi, I am new to this forum (and website) and I'm finding it difficult to navigate as well. I'm still trying to figure out my Personal Profile: signature?, title? I have also had the experience of having to sign in several times (although I haven't signed out) when I use the site map or go to the Technical Solution Center. Trying to get back to the Lounge, encountered a page with a link to the Lounge. When I clicked on the link, the next page said that the link was invalid. That made me realize that I'm probably not dense but that the site may not be user friendly. It would help if there was a basic guide to the Lounge including a glossary of terms, Or maybe I just haven't found it yet. Still hopeful.... Catberry
You may not be able to adjust your profile/signature until you become a member. It's been so long I cannot remember for certain. 
And we just love new members. 
This may also be the cause of your problems when visiting the site map (BB website, not just the Community Forums) or the BTSC (BB Tech Solution Center). Instead of the site map, use the "Go to" drop down menu at the upper right to move between boards in the forums.
You can get to the Owner's Lounge by using the link at the extreme upper right of the forums page.
A couple of places for you to visit: Blackberry 101 Tips & Tricks
Happy to have you here! I hope that helps.
Hi Catberry! 
Sorry you're so busy at work, but we aren't going anywhere. We'll be here when you need us.
Find the forum for your BB and just poke around. You'll be amazed at what you can pick up knowledge-wise just by reading any of the threads. If you're like me, everything you read will prompt another question in your mind. When that happens, just search (search box at upper right) and see what you find. 
That'll lead to another question and on and on and on......... Have a blast. 
And just keep coming back.
