Forums Veteran II
Posts: 3,377
Registered: ‎12-29-2011
My Device: Z30 / Playbook
[ Edited ]

Sorry you're having these issues.  Since the device is new, I'm willing to bet that you can swap it out for another one.

Another option is to reload the device software, there could be updates available to you.

Again, I'm sorry you're not happy with your phone so far.  Hopefully that can change with the options listed above.

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