This article applies to the following:
- BlackBerry® Java™ Development Environment (JDE)
- BlackBerry Email Server Simulator
The Email Server Simulator (ESS) appears to start successfully; however, the command prompt window disappears after a few seconds.
The ESS does not launch successfully due to the following:
- Improper version or no Java Software Development Kit (SDK) installed on the personal computer.
- Environment variable of Java SDK is not properly set.
Verify the correct version of Java SDK is installed:
- In Control Panel, click Add/Remove Programs to determine the current Java SDK version installed.
- Search Microsoft® Windows® Explorer for the Java installation directory (for example,
If an improper version of Java SDK is installed, remove it and install Java SDK 1.4.
Note: If there are multiple versions of Java installed by other applications, move the Java SDK path to the beginning of the list.
- When the installation is complete, verify the Java directory has been created and the environment variable has been properly set.
- Right-click My Computer and select Properties.
- On the Advanced tab, click Environment Variable.
- Verify the
C:\j2sdk[version]\bindirectory appears in the environment variable. For example,
bin;"C:\Program Files\Oracle\jre\1.1.7\bin";%SystemRoot%\system32; %SystemRoot%
Note: Verify directory paths containing spaces are surrounded by double-quotes.