USER32.dll error when starting the BlackBerry Device Simulator

by Retired on ‎02-17-2010 03:49 PM (1,084 Views)



This article applies to the following:

  • BlackBerry® Device Simulator



When attempting to launch the BlackBerry Device Simulator, you receive the following error:


          Fledge.exe - Entry Point Not Found: The procedure entry point

          GetRawInputDeviceInfoW could not be located in the dynamic link library USER32.dll.




This error can occur on a computer that does not have the correct version of Microsoft® DirectX® installed or if there is a problem with the DirectX installation.




Download and re-install the latest version of DirectX from Microsoft’s web site at