USER32.dll error when starting the BlackBerry Device Simulator

by Retired on ‎02-17-2010 03:49 PM (1,084 Views)

Summary

 

This article applies to the following:

  • BlackBerry® Device Simulator


Problem

 

When attempting to launch the BlackBerry Device Simulator, you receive the following error:

 

          Fledge.exe - Entry Point Not Found: The procedure entry point

          GetRawInputDeviceInfoW could not be located in the dynamic link library USER32.dll.

 

Cause

 

This error can occur on a computer that does not have the correct version of Microsoft® DirectX® installed or if there is a problem with the DirectX installation.

 

Resolution

 

Download and re-install the latest version of DirectX from Microsoft’s web site at http://www.microsoft.com/directx.