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Developer
Posts: 249
Registered: ‎11-02-2010
My Device: PlayBook
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BB10 SDK 3.0 beta download issue

Hello all,

  I have an error message when trying to download the beta 3.0 AIR SDK:

First the page is reloaded (with no started dw)

and when I click again on the dw link, I have following error:

 

Error!

Error downloading due to export restrictions.

 

(using URL: https://bdsc.webapps.blackberry.com/air/beta/download/sdk/

I tried Mac OS and Windows, same result...)

 

Anybody got this error already?

JC
Developer
Posts: 350
Registered: ‎01-21-2011
My Device: Curve 8900 (Personal) / Bold 9650 (Work)
My Carrier: Regional

Re: BB10 SDK 3.0 beta download issue

What country are you in? It works for me.

Developer
Posts: 1,280
Registered: ‎03-03-2011
My Device: Playbook, Z10, Q10, Z30 with Files & Folders and Orbit of course
My Carrier: Vodafone

Re: BB10 SDK 3.0 beta download issue

Works here in Europe too (Netherlands) with latest Chrome on Windows.

Files & Folders, the unified file & cloud manager for PlayBook and BB10 with SkyDrive, SugarSync, Box, Dropbox, Google Drive, Google Docs. Free 3-day trial! - Jon Webb - Innovatology - Utrecht, Netherlands
Developer
Posts: 249
Registered: ‎11-02-2010
My Device: PlayBook
My Carrier: -

Re: BB10 SDK 3.0 beta download issue

Thanks for your answer.

France here. Still not working.

I could, 2 days ago, download the Windows version. And from yesterday, I have the error described in the first post... (And same problem with Simulator)

 

Here's the use case more detailed:

open page: https://bdsc.webapps.blackberry.com/air/beta/downloads/

click "Download the tools"

click the blue square (Windows or Mac OS) => I'm back to first page

click again on "Download the tools" => error message

Error!

Error downloading due to export restrictions.

 

 

 

 

JC
Developer
Posts: 350
Registered: ‎01-21-2011
My Device: Curve 8900 (Personal) / Bold 9650 (Work)
My Carrier: Regional

Re: BB10 SDK 3.0 beta download issue

I think the "big guns" might be needed. It is sounding like the SDK is unavailable in France for some strange reason.
Retired
Posts: 1,561
Registered: ‎04-12-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: BB10 SDK 3.0 beta download issue

Double checking this with our microsite guys. Will let you know soon as this is confirmed.


Erik Oros | @WaterlooErik | eoros@blackberry.com | Developer Issue Tracker

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Developer
Posts: 185
Registered: ‎04-05-2011
My Device: PlayBook
My Carrier: Bouygues Telecom

Re: BB10 SDK 3.0 beta download issue

I am in France too, I can confirm I get the same error

Julien
Web: smugrik.org Follow: @Smugrik
PlayBook apps:
OSCream
kiPass
Retired
Posts: 1,561
Registered: ‎04-12-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: BB10 SDK 3.0 beta download issue

Hi there,

 

Could someone please confirm whether this is still occurring? I checked and there shouldn't be any export controls, however there was apparently some maintenance being done on the servers over the weekend which may have contributed here. (Please clear your browser's cache before trying again.)

 

Thanks!


Erik Oros | @WaterlooErik | eoros@blackberry.com | Developer Issue Tracker

If a reply has answered your question, please click Accept as Solution to help other visitors in the future.
Developer
Posts: 185
Registered: ‎04-05-2011
My Device: PlayBook
My Carrier: Bouygues Telecom

Re: BB10 SDK 3.0 beta download issue

Hi Erik,

 

The download link is now working again here in France.

 

Thanks!

Julien
Web: smugrik.org Follow: @Smugrik
PlayBook apps:
OSCream
kiPass
Developer
Posts: 249
Registered: ‎11-02-2010
My Device: PlayBook
My Carrier: -

Re: BB10 SDK 3.0 beta download issue

Hello,

  sorry to reopen the thread, but I still can't download the sdk: same issue.

I tried to clean cache, and same export control pb, or (new behaviour): pages just loop.

 

Maybe I missed the working download spot earlier this week, but pb is still present now (from France at least).

Could you please check again?

 

JC