Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Adobe AIR Development

Reply
Developer
Developer
Posts: 266
Registered: ‎04-01-2009
My Device: Not Specified

Developer PlayBook - Invoice

Hello,
I got a developer playbook back in march because of the free playbook offer when I made an app.
Question: did I get an invoice with that? What happens if it malfunctions? Can I return it?
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Developer PlayBook - Invoice

You get the same 90 days free support and access to extended support as anyone else.

http://us.blackberry.com/support/playbook-support/contact.jsp

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Developer
Developer
Posts: 266
Registered: ‎04-01-2009
My Device: Not Specified

Re: Developer PlayBook - Invoice

But I guess these 90 days already passed? So after that, you cannot claim any sort of warrenty?
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Developer PlayBook - Invoice

Well, you can purchase the extended warranty.

 

Otherwise, as a free, gifted device to you, I don't think you have any options otherwise (like as if you had purchased it at a store which also allows a certain amount of time for return of electronic devices).

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Highlighted
Developer
Posts: 121
Registered: ‎01-21-2011
My Device: Z10 LE #00055
My Carrier: Telus

Re: Developer PlayBook - Invoice

You can call RIM support line and they will help you.

My charger recently died, and they covered it (sent me a new one), just like a normal customer.  This was after the 90 day support period.

VENTURCON
For BB10: e-Mmanuel Bible Reader, e-Mmanuel Audio Bible, PM Assist
For PlayBook: e-Mmanuel Bible Reader, Business Analysis Toolbox