04-26-2011 02:16 PM
I contacted TMG and there was an issue that had delayed orders submitted on January 28th. This has been resolved and these orders are being processed now (as reported in the thread above).
04-26-2011 02:38 PM
Thank you for the attention and helping us 28er's to get this issue resloved so quickly. I'm really excited to be receiving this now, I can't wait until fedex posts the eta.
04-26-2011 02:48 PM
do you know if they have any preferred method to check up on an order?
Lol, ya -- they probably prefer if you DONT check up on an order
Honestly, this may be the best approach right now.
They are powering through orders as fast as they can. They have received hundreds of emails asking for a shipping date. Please be patient and let them get through all of the orders. They are sending as quickly as they can. I'm sure everyone will benefit if they spend less time responding to email and more time processing orders.
04-26-2011 02:49 PM
Well, I received a somewhat strange e-email:
"Your order has shipped. Click the link below to see the shipment tracking information
Shipment not yet made