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Contributor
Posts: 28
Registered: ‎12-01-2010
My Device: Not Specified

Re: Playbook SDK Install problem on Windows 7

May be it's in review.


Regards,
Sachin Deorah
New Developer
Posts: 20
Registered: ‎03-03-2011
My Device: Not Specified

Re: Playbook SDK Install problem on Windows 7

Ok, now I see it. Do you have an antivirus? If yes, try disabling it and then installing, may be it blocks process
Contributor
Posts: 28
Registered: ‎12-01-2010
My Device: Not Specified

Re: Playbook SDK Install problem on Windows 7

I Had stop my Antivirus (Symantec). and try to install but it didn't work. I checked error log of windows 7 and found:  (May be helpfull)

 

 

Log Name:      Application
Source:        Windows Error Reporting
Date:          3/4/2011 7:15:00 PM
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      p696.TATAINTERACTIVE.COM
Description:
Fault bucket 1766833601, type 5
Event Name: PCA2
Response: Not available
Cab Id: 0

Problem signature:
P1: BlackBerryTabletSDK-Air-Installer-0.9.3-Win-201101191348.exe
P2: 11.5.0.0
P3: InstallAnywhere Self-Extractor
P4: InstallAnywhere
P5: Flexera Software
P6: 200
P7: -1
P8:
P9:
P10:

Attached files:
C:\Users\tis_backup\AppData\Local\Temp\{177bfe79-702f-43a3-a3ba-377f1b338ec2}\appcompat.txt
C:\Users\tis_backup\AppData\Local\Temp\Tab5E3.tmp

These files may be available here:
C:\Users\tis_backup\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_BlackBerryTablet_5a727e451f7972fc2668a2aed2459f4e6146ae23_006123bb

Analysis symbol:
Rechecking for solution: 0
Report Id: 9448dd8f-4665-11e0-8e82-000d60aa0ef0
Report Status: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-03-04T13:45:00.000000000Z" />
    <EventRecordID>16242</EventRecordID>
    <Channel>Application</Channel>
    <Computer>p696.TATAINTERACTIVE.COM</Computer>
    <Security />
  </System>
  <EventData>
    <Data>1766833601</Data>
    <Data>5</Data>
    <Data>PCA2</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>BlackBerryTabletSDK-Air-Installer-0.9.3-Win-201101191348.exe</Data>
    <Data>11.5.0.0</Data>
    <Data>InstallAnywhere Self-Extractor</Data>
    <Data>InstallAnywhere</Data>
    <Data>Flexera Software</Data>
    <Data>200</Data>
    <Data>-1</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
C:\Users\tis_backup\AppData\Local\Temp\{177bfe79-702f-43a3-a3ba-377f1b338ec2}\appcompat.txt
C:\Users\tis_backup\AppData\Local\Temp\Tab5E3.tmp</Data>
    <Data>C:\Users\tis_backup\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_BlackBerryTablet_5a727e451f7972fc2668a2aed2459f4e6146ae23_006123bb</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>9448dd8f-4665-11e0-8e82-000d60aa0ef0</Data>
    <Data>0</Data>
  </EventData>
</Event>


Regards,
Sachin Deorah
Contributor
Posts: 44
Registered: ‎02-21-2011
My Device: Playbook
My Carrier: N/A

Re: Playbook SDK Install problem on Windows 7

@sachindeorah

 

This may seem like a silly question but can you tell me the size that windows thinks the installation file is?

 

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Check out MyBestShot for the playbook in Blackberry Appworld.
New Developer
Posts: 10
Registered: ‎12-09-2009
My Device: Not Specified

Re: Playbook SDK Install problem on Windows 7

I am having the exact same issue with the same dialog appearing and I am running windows xp.

New Developer
Posts: 20
Registered: ‎03-03-2011
My Device: Not Specified

Re: Playbook SDK Install problem on Windows 7

now we just need to find out what you have in common and problem solved! Smiley Very Happy
Contributor
Posts: 28
Registered: ‎12-01-2010
My Device: Not Specified

Re: Playbook SDK Install problem on Windows 7

Yes. I test it on Windows XP as well. and the same problem..

It is not accepting any folder to extract ...

 

 

do you find any solution..


Regards,
Sachin Deorah
Highlighted
Regular Contributor
Posts: 63
Registered: ‎11-27-2010
My Device: -
My Carrier: -

Re: Playbook SDK Install problem on Windows 7

Did u guys find a solution ?

It was all working fine. When I try to upgrade my SDKs to 0.9.3 and install it, I get this error.

Running Win 7.

Contributor
Posts: 28
Registered: ‎12-01-2010
My Device: Not Specified

Re: Playbook SDK Install problem on Windows 7

No I didn't found any solution yet. I supposet the current BB Sdk has this issue.

Kindly also update if you find a solution.


Regards,
Sachin Deorah
Contributor
Posts: 28
Registered: ‎12-01-2010
My Device: Not Specified

Re: Playbook SDK Install problem on Windows 7

How can i report a bug to blackberry.?

Is there some link to bug report.?


Regards,
Sachin Deorah