11-13-2013 03:24 PM
I have an Android app that's ported to Blackberry and it's crashing for the user. No Android users have encountered this issue. In Google Play, I would normally receive an error report along with the stack frame. Is there any way to get this from BlackBerry?
Also, how would I go about giving this user a test app to try? Or would I need to guess and update the app for everyone and hope it works?
11-21-2013 04:46 PM
Thanks for stopping by the forums.
I would suggest leveraging our newest Android 2.0.1 toolset, in particular the "blackberry-adbproxy -gui" command. This will allow you to test/debug the application within your existing IDE of choice, and attempt to reproduce the issue which your end-user is experiencing.
The SDK is very light-weight and really easy to use (ie, just press Play).
BlackBerry Developer Blog: Android Tools 2.0
BlackBerry Runtime for Android apps: Tools
11-24-2013 05:18 PM
The user isn't doing anything unique, just a straight-forward operation that works for most everyone else. So there's no way to get debug information from the user?
12-05-2013 09:44 AM