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Contributor
Posts: 10
Registered: ‎10-21-2011
My Device: Blackberry Torch 9800
My Carrier: ATT

Cannot Side Load Apps - Unable to Connect to PlayBook After Upgrade to 2.0

I am hoping someone in this forum may be able to provide some insight on this issue. 

 

After upgrading to 2.0 I completely lose the ability to connect to my PlayBook via USB. This was working fine under 1.07, in fact I did a full backup just before upgrading. 

 

Once the upgrade is complete I cannot connect the PB to DM via USB. Additionally, I have tried using DDPB and BBHTool to connect and both of those fail as well. 

 

I can connect to my PB via WiFi for File Sharing (I can map a drive in Windows), however, I cannot connect via WiFi using DDPB or BBHTool (so I cannot side load any application). 

 

I have tried doing a Security Wipe and starting over with the upgrade, and that did not resolve the issue. 

 

Would greatly appreciate any insight or help with this issue. 

Contributor
Posts: 10
Registered: ‎10-21-2011
My Device: Blackberry Torch 9800
My Carrier: ATT

Re: Cannot Side Load Apps - Unable to Connect to PlayBook After Upgrade to 2.0

Found the fix in a few another  post:

 

http://supportforums.blackberry.com/t5/BlackBerry-Plug-in-for-Android/Upgraded-to-2-0-but-can-t-side...

 

The key was doing the Security Wipe within the 24 hour window after requesting the upgrade to 2.0