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Posts: 7
Registered: ‎10-31-2011
My Device: Torch 9810
My Carrier: AT&T

Security Wipe Issues

I did a security wipe last week and lost all my icons so I re-registered for 2.0 and did the upgrade to get them back. However, everything di dnot come back as expected. I had no Video Chat (possibly other icons too) and no default wallpaper, music, or video. Any idea how I can get them back?  I did a second security wipe and upgrade but that didn't help.

Posts: 94,494
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Security Wipe Issues

Right. Bob, the Beta 2.0 OS is a beta. It does not have all the features you're used to in 1.7.

It is a beta, primarily for use of developers to test Adroid and other apps on the Playbook in this iteration of the Playbook 2.0 OS.

 

You need to put 1.7 back on your device and forget the beta.

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