Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component


New Contributor
Posts: 2
Registered: ‎12-03-2013
My Device: non-Blackberry use
My Carrier: Samsung s3

Android bbm contacts

[ Edited ]

I mistakenly delete my bbm on my samsung galaxy s3, when i downloaded it then put in my email and password, it gave me a complete different bbm pin and i have no contacts no more.

Please help me.


P.S. my old pin is {REMOVED}                new pin is {REMOVED}


Mod Edit: Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.


Super Contributor
Posts: 285
Registered: ‎09-10-2013
My Device: z10
My Carrier: Sprint

Re: Android bbm contacts

Yes that is the exact thing that will happen. Since this is a samsung everytime that you delete BBM and redownload it again you will be provided a new PIN and with that your contacts will be gone coz those contacts are associated to your old PIN its by design.


Let me know if this help.
New Contributor
Posts: 5
Registered: ‎06-25-2014
My Device: galaxy
My Carrier: mobily

Re: Android bbm contacts

Same problem any solution