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New Contributor
Posts: 2
Registered: ‎11-22-2013
My Device: non-blackberry user, used to own curve
My Carrier: rogers

BB ID

I recently got an iPhone and would like to transfer my bbm contacts from my blackberry to my new phone. When I try to do this, it says I need my BBID (which I don't remember) and when I insert the email address that I used to set up the blackberry, it says this emai address is not a registered email (which I know is not true, because I have received emails from blackberry to this email account). How do i receive my BBID? Also, I know my bbm pin if that helps at all.

Posts: 95,516
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB ID

Informative emails from BlackBerry doesn't mean that's the account your BBID is registered with.

 

But, if you can go to www.bbid.com and login there to test and see if that email account is correct, that would help confirm... as long as you also know the BBID password, do you?



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New Contributor
Posts: 2
Registered: ‎11-22-2013
My Device: non-blackberry user, used to own curve
My Carrier: rogers

Re: BB ID

I have tried every single email account I have ever used and none of them are working, and I don't know the password either, which is why I went to the reset password page to enter an email. I have my bbm pin if that helps though.