04-09-2014 03:39 PM
I have a 9900. My OS is 7 Bundle 2807. I just updated BBM to Version 126.96.36.199. I am unable to scroll through my contacts and updates using either my screen or trackpad.
04-09-2014 04:52 PM
04-10-2014 02:37 AM - edited 04-10-2014 02:38 AM
I have the same exact issue with my Curve 9320 the selector goes down but my screen doesnt move if I remove the battery it works for an hour or 2 amd then it does the same if I wanted a device that I had to reboot to work the whole time I would have bought a nokia! is there a solution to this as I really like the new layout of bbm but i had to refert back to an older version as this is a frustration.
04-23-2015 08:17 AM
Hi. i have a bb 9900 bold. Software 7.1.0. and is up to date, Though i am running BBM Verison 188.8.131.52. Im having the same issues. my scroll is working fine, but the screen wont move, and when i touch to move, it doesnt works when it wants to, very rarely. but goes back to not scrolling. this only happens on bbm. i have done the battery removal, rebooting, nothing works, plus i have over 150MB of application storgae free !
Any suggestions ? not moving between updates especially is a pain !