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New Contributor
Posts: 3
Registered: ‎04-26-2014
My Device: Curve 9310
My Carrier: Straight Talk/ Verizon


[ Edited ]

My BBM messenger stopped working and the Blackberry APP world says that it isn't supported on my device but it has been working just fine and i didnt make any changes accept pay my phone bill. Plese help i have a blackberry curve 9310 . All I was getting is a RED X so I tried to delete and reinstall BBM but no it says UNAVAILAVLE FOR THIS DEVICE dont make sense cause i Can't download it from Blackberry App world I Thought Highly of my BBM I BEEN USING THIS APP W/O ANY ISSUES UNTIL 6AM FRIDAY AM

New Contributor
Posts: 3
Registered: ‎04-26-2014
My Device: Curve 9310
My Carrier: Straight Talk/ Verizon

Re: BBM ISSUE It quit

It says Unavailble for this device. WHAT HAPPENED TO MY BBM???

Posts: 94,517
Likes: 24,401
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM ISSUE It quit

Check with Verizon and make sure your device somehow isn't provisioned with the BIS BlackBerry Internet Service data plan.


Sometimes carriers mess up and remove the plan... you said you paid your bill, perhaps if it was stopped for a day the plan is no longer provisioned correctly.

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