04-26-2014 12:38 PM - edited 04-26-2014 01:40 PM
My BBM messenger stopped working and the Blackberry APP world says that it isn't supported on my device but it has been working just fine and i didnt make any changes accept pay my phone bill. Plese help i have a blackberry curve 9310 . All I was getting is a RED X so I tried to delete and reinstall BBM but no it says UNAVAILAVLE FOR THIS DEVICE dont make sense cause i Can't download it from Blackberry App world I Thought Highly of my BBM I BEEN USING THIS APP W/O ANY ISSUES UNTIL 6AM FRIDAY AM
04-26-2014 01:42 PM
Check with Verizon and make sure your device somehow isn't provisioned with the BIS BlackBerry Internet Service data plan.
Sometimes carriers mess up and remove the plan... you said you paid your bill, perhaps if it was stopped for a day the plan is no longer provisioned correctly.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code